Department Head

3 weeks ago


Hoppers Crossing, Victoria, Australia Bunnings Full time
About the Role

As a Department Manager at Bunnings, you will be responsible for leading a diverse team in a fast-paced retail environment. Your primary objective will be to drive business performance outcomes by coaching and developing your team members.

Key Responsibilities:

  • Lead a team of direct reports and set an example of best service and support the team to deliver friendly and helpful advice to customers.
  • Coach the team on the right service behaviors and assist with inducting and training the team.
  • Ensure that merchandising standards fit with business requirements and use visual merchandising to your best advantage, aligning this to store marketing plans.
  • Assist with achieving business performance outcomes and create memorable experiences for our customers.

Requirements:

  • Previous retail leadership experience, leading a department or similar.
  • A strong passion for customer service and merchandising standards.
  • Ability to achieve results by working closely with your team and being approachable and confident when interacting with team and customers.
  • Previous experience supervising a team in a fast-paced environment.
  • Proven ability to coach and develop others, providing feedback and getting the best out of a team.

What We Offer:

  • A flexible and informal work environment that helps bring balance between work and home.
  • Team discount at Bunnings, OnePass, and with other Wesfarmers retailers.
  • Discounts from corporate partners and cost-price food and drinks at our Bunnings café.
  • 12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks.
  • The opportunity to create a real difference in your local community and environment.