Department Head
3 weeks ago
Hoppers Crossing, Victoria, Australia
Bunnings
Full time
About the RoleAs a Department Manager at Bunnings, you will be responsible for leading a diverse team in a fast-paced retail environment. Your primary objective will be to drive business performance outcomes by coaching and developing your team members.
Key Responsibilities:
- Lead a team of direct reports and set an example of best service and support the team to deliver friendly and helpful advice to customers.
- Coach the team on the right service behaviors and assist with inducting and training the team.
- Ensure that merchandising standards fit with business requirements and use visual merchandising to your best advantage, aligning this to store marketing plans.
- Assist with achieving business performance outcomes and create memorable experiences for our customers.
Requirements:
- Previous retail leadership experience, leading a department or similar.
- A strong passion for customer service and merchandising standards.
- Ability to achieve results by working closely with your team and being approachable and confident when interacting with team and customers.
- Previous experience supervising a team in a fast-paced environment.
- Proven ability to coach and develop others, providing feedback and getting the best out of a team.
What We Offer:
- A flexible and informal work environment that helps bring balance between work and home.
- Team discount at Bunnings, OnePass, and with other Wesfarmers retailers.
- Discounts from corporate partners and cost-price food and drinks at our Bunnings café.
- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks.
- The opportunity to create a real difference in your local community and environment.