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Department Sales Lead
2 weeks ago
Job Description
As a Department Supervisor, you will be responsible for driving sales and key performance indicators, coaching and developing your team, and maintaining visual standards to ensure your department is always replenished.
About Us
We are a leading Sports Fashion brand, specializing in footwear and apparel. We aim to inspire the emerging generation with a connection to the universal culture of Sport, Music, and Fashion.
The Role
- Drive conversion, sales, and key performance indicator performance
- Provide exceptional customer service and lead your team to deliver a 'service over task' environment
- Collaborate with the Back of House (BOH) team to ensure product availability on the shop floor
- Uphold retail standards and ensure visual excellence of the store
- Support management in profit protection processes
- Assist with new team member inductions and ongoing training to support future store expansion
- Encourage team performance through effective coaching
Requirements
- 2-3 years' experience in retail or a similar industry
- PASSION FOR CREATING AN EXCELLENT SERVICE EXPERIENCE AND CULTURE FOR CUSTOMERS
- Proven track record in exceeding key performance indicators and effective communication with stakeholders
- Strong time management skills to prioritize daily tasks
Benefits
- Opportunity to work with top product and sports fashion brands
- Referral bonus scheme
- Training and development to support your career growth
- Potential for progression within the company, including Retail, Support Office, and Distribution Centre roles
- Attractive staff discount, available for friends and family
- Access to Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
Join Our Culture
We value diversity and inclusion, fostering a culture where everyone feels valued, included, and celebrated.