Business Development and Customer Success Specialist
2 weeks ago
We are seeking a skilled Customer Success Professional to join our team.
The ideal candidate will have experience in customer advocacy, adoption, and success management. They will be responsible for advocating for customers by providing feedback to internal teams on how to better meet customer needs, supporting customers gain value from the product/service, managing the timely setup and implementation of product/service, and identifying and rectifying discrepancies or errors that exists in information and deliverables.
This role requires a strong ability to think critically, identify patterns and trends, and generate innovative ideas to solve problems. The successful candidate will also possess excellent communication skills, attention to detail, and the ability to work effectively in a team environment.
Key responsibilities include:
- Customer Advocacy and Feedback: Advocate for customers by providing feedback to internal teams on how to better meet customer needs.
- Adoption and Success Management: Support customers gain value from the product/service, including check-ins, training, addressing blockers to adoption, and providing best practice advice.
- Implementation and Onboarding: Manage the timely setup and implementation of product/service to help customers meet their goals and drive product adoption.
The following skills and qualifications are required for this role:
- Strong understanding of customer success strategies and methodologies.
- Experience in customer advocacy, adoption, and success management.
- Excellent communication and interpersonal skills.
- Ability to think critically and identify patterns and trends.
- Strong analytical and problem-solving skills.
- Proficiency in project management tools and software.
This role offers a competitive salary and benefits package, including:
- Opportunities for professional growth and development.
- A dynamic and supportive team environment.
- Flexible working arrangements and remote work options.
This role is suitable for someone with mid-level experience (typically within 2-5 years). We welcome applications from candidates who are passionate about delivering exceptional customer experiences and are looking for a new challenge.
At [Company], we are committed to creating a workplace that values diversity and inclusion. We believe that everyone deserves an equal opportunity to succeed and thrive.
-
Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $150,000Business Development Specialist, Customer Success Job Overview:Our team focuses on cultivating business success through Google advertising solutions. In this role, you will be responsible for growing the advertising business by educating customers and providing tailored solutions.We are dedicated to recognizing business goals and offering strategic guidance...
-
Sydney, New South Wales, Australia beBeeGrowth Full time $120,000 - $150,000Customer Success SpecialistWe are seeking a highly skilled Customer Success Specialist to join our team. This role is ideal for individuals who have a passion for delivering exceptional customer experiences and driving business growth.About the Role:Owning the onboarding process to ensure customers achieve their goals quickly and efficientlyDeveloping...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Give A Grad A Go Full timeSalary between $60k - $70k + super (depending on experience)- Lots of social events plus an annual offsite.- $5,000 in additional tax benefits with salary packaging**Company Profile - Not for profit**This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams globally....
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Quandoo Australia Pty Ltd Full time**Company Description**Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the teamQuandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
-
Customer Success Specialist
1 week ago
Sydney, New South Wales, Australia Teletrac Navman Full timeIf you're passionate about customer success and thrive in a dynamic, fast-paced environment, we want to hear from you Join us at Teletrac Navman and be part of a team that's driving innovation and making a real difference for our customers.As a Customer Success Specialist at Teletrac Navman, you'll be at the forefront of ensuring customer satisfaction and...
-
Customer Success Specialist
1 week ago
Sydney, New South Wales, Australia Quandoo Gmbh Full timeCompany DescriptionInterested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Hays Full timeNational Telecoms Company | Competitive Day Rate | Barangaroo Location | 6-month contract**Your new company**Exciting new opportunity to work for one of Autralia's leading telecom companies within their Customer Success team on an initial 6-month contract**Your new role**As a Customer Success Specialist, your duties will include, but not limited to;- Account...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Gresham Technologies Plc Full timeAre you passionate about delivering excellent technical customer support and enjoy solving technical problems?As a Customer Success Specialist, working hybrid out of our Sydney office, you will work closely with the wider customer success team focusing on our global customers, providing exceptional customer support, 24/7, 365 days a year on Gresham's Clareti...
-
Customer Success and Renewal Specialist
2 weeks ago
Sydney, New South Wales, Australia beBeeSuccess Full time $200,000 - $250,000Job OverviewWe are seeking a highly skilled Customer Success and Renewal Specialist to drive customer retention, engagement, and subscription renewal revenue across our institutional business in Australia and New Zealand.The successful candidate will be responsible for developing and executing strategies to ensure high product adoption, usage growth, and...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia Quandoo GmbH Full timeCompany DescriptionInterested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
