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To be successful in this role, you will require:
- A diploma in a related human/social service field.
- A minimum of one (1) year recent related experience.
- Basic computer skills with a working knowledge of Microsoft Office Suite.
- Training in or knowledge of non-violent crisis intervention techniques and harm reduction approach.
- Ability to work independently and show initiative and creativity.
- Strong problem solving, decision making, communication and collaboration skills.
- Knowledge of and ability to employ behaviour management techniques.
- Ability to work in an intense and challenging work environment.