Luxury Hotel Operations Manager

1 week ago


Brisbane, Queensland, Australia Grupo Mantra Full time

Mantra Trilogy, a premier hotel located along the Cairns Esplanade, is seeking a seasoned hospitality leader to fill the role of Executive Housekeeper. With over 200 rooms spread across three towers, this dynamic property offers a unique blend of luxury and tropical lifestyle.

The successful candidate will be responsible for leading a team of approximately 30 Housekeeping Supervisors, providing exceptional guest service, and overseeing all housekeeping tasks and activities. This is an excellent opportunity to transfer your skills and experience from front or back-of-house roles into a leadership position.

We are committed to fostering a positive work environment that encourages growth and development. As Executive Housekeeper, you will have the opportunity to sponsor under the FNQ DAMA Visa for successful qualified applicants.

Key Responsibilities:
  • Leadership and Team Management: Support and mentor your team to deliver exceptional guest service, drive results through effective communication, and foster a collaborative work environment.
  • Housekeeping Operations: Plan and coordinate all housekeeping tasks and activities, ensuring seamless execution and optimal guest satisfaction.
  • Administrative Tasks: Utilize comprehensive computer skills to support administrative duties, including data analysis and reporting.
  • Safety and Compliance: Possess a strong understanding of manual handling and safe work practices to maintain a secure work environment.

This role requires a hands-on leader who can motivate their team to bring their best selves to work every day. If you are a passionate and results-driven individual with a background in hospitality, we encourage you to apply.

Estimated Salary: AU$60,000 - AU$80,000 per annum (dependent on experience).



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