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Senior Business Operations Analyst

2 weeks ago

Perth, Western Australia beBeeRetail Full time

About the Role

This is a key position for a highly experienced Senior Business Analyst to join our team and support multiple transformation initiatives across retail systems, supply chain, and operational processes. As a Senior Business Analyst in this permanent role, you will play a crucial part in optimising business performance, enhancing system capabilities, and ensuring alignment across retail operations.

You will work closely with senior stakeholders, project teams, and technical leads to deliver business analysis expertise on projects spanning suggested ordering processes, Sympac (or similar retail ERP systems), and supply chain improvements. The ideal candidate will have strong knowledge of retail ERP systems and experience working with suggested ordering processes, stock management, and supply chain workflows.

Your Key Responsibilities

  1. Engage with stakeholders across retail operations, supply chain, and IT to gather and document business requirements.
  2. Analyse current retail systems (Sympac highly regarded) and processes to identify gaps, risks, and improvement opportunities.
  3. Drive the enhancement of suggested ordering processes to support stock accuracy, availability, and customer demand.
  4. Support multiple concurrent projects, ensuring deliverables align with business objectives and operational needs.
  5. Map business processes and translate them into functional specifications for technical teams.
  6. Work with cross-functional teams to support integration of new systems and enhancements.
  7. Provide end-to-end BA support including workshops, user story development, and UAT coordination.
  8. Act as the bridge between business units and technical delivery teams to ensure seamless project outcomes.

Our Ideal Candidate

  • 5+ years' experience as a Business Analyst in retail or supply chain environments
  • Strong knowledge of retail ERP systems – Sympac highly regarded
  • Experience working with suggested ordering processes, stock management, and supply chain workflows
  • Ability to manage multiple projects and competing priorities in a fast-paced environment
  • Proven capability in stakeholder engagement across operational, technical, and executive teams
  • Excellent documentation, process mapping, and requirements elicitation skills
  • Exposure to systems integration, change management, and user acceptance testing
  • Strong problem-solving and analytical mindset

Benefits

  • Salary package: Up to $150,000 (inclusive of super)
  • Opportunity to work with a well-established Australian retail business with a strong presence across WA
  • Supportive team environment
  • Professional development opportunities

Note

  • Please note: You must have full working rights in Australia to be considered for this role.