Front Desk Associate
5 days ago
As a key member of the Seminole Tribe of Florida, you will be responsible for providing exceptional service to our guests at the front desk. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities- Accurately rate rooms and ensure the room rack is properly adjusted at all times.
- Run alert date reports and review out-of-order and off-market rooms on a daily basis for validity.
- Answer incoming phone calls and respond to guest requests.
- Offer bell assistance to each guest upon departure and run applicable reports to verify correct room rates.
- Perform other duties as assigned by the Front Desk Manager.
- A high school diploma or equivalent education required.
- Minimum front desk/hotel experience preferred or an equivalent combination of education and/or experience.
- Ability to work flexible schedules, including nights, weekends, and holidays as required.
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front desk
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeOverviewAbout Seminole Hard Rock Hotel & Casino HollywoodSeminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale...
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Front Desk Ambassador
15 hours ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeAbout Us">Hard Rock Hotel & Casino Hollywood is owned by the Seminole Tribe of Florida and is the flagship casino resort of Hard Rock International. Our $1.5 billion expansion has introduced new offerings, including the first-ever Guitar Hotel, luxury guestrooms, and unique swim-up suites.">Your Role">As a Front Desk Agent I, you will be responsible for...
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Front Desk Hospitality Specialist
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeCompany OverviewSeminole Hard Rock Hotel & Casino Hollywood is a world-renowned entertainment, gaming and hospitality destination owned by the Seminole Tribe of Florida. This premier resort unveiled a $1.5 billion expansion on October 24, 2019, featuring 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in...
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front desk
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeOverviewAbout Seminole Hard Rock Hotel & Casino HollywoodSeminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale...
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Front Desk Team Member
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeOverviewThe Seminole Tribe of Florida is a world-renowned entertainment, gaming, and hospitality destination. As a key member of our team, you will be responsible for delivering exceptional guest experiences in a fast-paced and dynamic environment.ResponsibilitiesEnsure accurate room ratings and adjust the room rack accordingly.Run daily alert date reports...
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Customer Service Associate
15 hours ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeJob ResponsibilitiesAs a Front Desk Representative, you will be responsible for accurately rating rooms and ensuring the room rack is properly adjusted at all times under the direction of the Front Desk Manager.Key duties include:Checking out vacant and clean rooms and updating their statuses in the system.Running alert date reports to ensure timely...
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front desk agent i
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeOverviewAbout Seminole Hard Rock Hotel & Casino HollywoodSeminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale...
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front desk agent i
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeOverviewAbout Seminole Hard Rock Hotel & Casino HollywoodSeminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale...
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Reservations Agent
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeWe are seeking a highly motivated and detail-oriented individual to join our team as a Front Desk Associate. In this role, you will be responsible for ensuring that our guests have a seamless check-in and check-out experience.Key ResponsibilitiesVerify guest information and process payments.Issue keys and provide directions to guests.Address guest complaints...
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Accommodation and Front Office Professional
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeKey ResponsibilitiesYou will be responsible for:Ensuring accurate room ratings and adjusting the room rack accordingly.Running daily alert date reports to stay on top of guest needs.Reviewing out-of-order and off-market rooms for validity and ensuring compliance with company policies.RequirementsA High School Diploma or equivalent education is required;...
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Hospitality Coordinator
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeResponsibilitiesAs a Front Desk supervisor, your duties will include:Directing the day-to-day operations of the Front Desk,Managing front desk staff,Maintaining accurate records of guest interactions,Identifying opportunities for process improvement and implementing changes as needed,Celebrating successes and addressing challenges.
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Hotel Reception Supervisor
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeJob SummaryWe are seeking a skilled Front Desk professional to join our team. The successful candidate will be responsible for planning and directing the Front Desk operations to ensure a positive guest experience.This role involves overseeing daily work assignments, performing guest room inspections, resolving guest situations, and promoting quality and...
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Hotel Operations Assistant
15 hours ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeJob Summary">We are seeking a highly motivated Front Desk Agent I to join our team at Hard Rock Hotel & Casino Hollywood. As a key member of our front desk team, you will provide exceptional customer service and ensure a seamless guest experience.">Responsibilities">Accurately rate rooms and ensure the room rack is properly adjusted at all times.Run alert...
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Resort Hospitality Specialist
15 hours ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeAbout This Role">This Front Desk Agent I position is a great opportunity to join our dynamic team at Hard Rock Hotel & Casino Hollywood. As a key member of our front desk team, you will provide exceptional customer service and ensure a seamless guest experience.">Key Responsibilities">Accurately rate rooms and ensure the room rack is properly adjusted at all...
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Customer Service Representative
15 hours ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeOverview">The Seminole Tribe of Florida's Hard Rock Hotel & Casino Hollywood is a world-renowned entertainment, gaming, and hospitality destination. As a Front Desk Agent I, you will play a crucial role in ensuring that guests have an exceptional experience. Our resort features 1,271 rooms across three hotels, including the iconic Guitar Hotel, as well as a...
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Front Desk Ambassador
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeCompany OverviewSeminole Hard Rock Hotel & Casino Hollywood is a world-renowned entertainment, gaming and hospitality destination owned by the Seminole Tribe of Florida.The resort features 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino...
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Front Desk Representative
15 hours ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeCompany OverviewSeminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination offers an extensive range of amenities and services.The property features a luxurious Guitar Hotel, an Oasis Tower with unique...
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Front Desk Coordinator
59 minutes ago
Shepparton, Victoria, Australia Catholic Education Sandhurst Ltd Careers Full timeJob DescriptionCustomer Service & Reception: Provide friendly and informed support to students, parents, and staff via phone, email, and in-person enquiries.Maintain a professional and welcoming reception area.Administration & Office Support: Perform general administrative tasks, including document preparation, filing, and data entry.Manage stationery...
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Customer Service Representative
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeAbout the RoleIn this challenging and rewarding position, you will lead the Front Desk team to deliver exceptional customer service, ensuring that every guest interaction is a positive one.You will be responsible for conducting thorough investigations into guest complaints, collaborating with colleagues to resolve issues, and making recommendations to...
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Customer Service Ambassador
5 days ago
Shepparton, Victoria, Australia Seminole Tribe of Florida Full timeAbout Our ResortWe offer an unparalleled entertainment, gaming, and hospitality experience. Our 87-acre resort features a 638-room Guitar Hotel, 168 luxury suites, and 465 redesigned guestrooms.Your RoleAs a Front Desk Agent, you will be responsible for delivering exceptional guest experiences in a fast-paced and dynamic environment. You will ensure accurate...