Housekeeping Team Lead

3 weeks ago


Brisbane, Queensland, Australia Grupo Mantra Full time
Peppers Noosa Resort & Villas is a 5-star property renowned for its exceptional service standards. Located within the picturesque Noosa National Park, this stunning property offers a unique work-life balance. Employees can enjoy a leisurely lunchtime stroll down to Hastings Street, engage in water activities at Main Beach, or explore the surrounding area after their shift. As part of the Accor network, a 2022 Employer of Choice, Peppers Noosa provides a dynamic work environment.

We are seeking a highly motivated and experienced Housekeeping professional to join our dedicated team as a Housekeeping Supervisor.


Key Responsibilities:
Assist in the day-to-day supervision of the housekeeping team, ensuring seamless operations and high productivity standards.
Drive the productivity, motivation, and development of all Housekeeping Team Members, fostering a positive and inclusive work environment.
Provide thorough training to the Housekeeping Team, ensuring they possess the necessary skills to excel in their roles.
Ensure high cleanliness and productivity standards are maintained, adhering to company guidelines and protocols.
Organize and allocate rooms for the rostered team members on shift, ensuring efficient workflow and effective time management.
Monitor labour costs and productivity output according to occupancy levels, while maintaining high room cleanliness standards through regular inspections.
Requirements:
Exceptional attention to detail, with previous Housekeeping leadership experience.
Excellent communication, interpersonal, and time management skills, with a friendly and outgoing personality.
A quick thinker, able to respond effectively to unexpected situations and ensure a smooth day-to-day operation.
Excellent grooming and presentation skills, reflecting positively on the property and the company.
A leader who is also a team player, willing to be hands-on to ensure team success and growth.

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