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Customer Service and Marketing Assistant

3 weeks ago

Brisbane, Queensland, Australia beBee Careers Full time
Job Description

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service and Marketing Assistant. The successful candidate will be responsible for providing exceptional support to our members, handling inquiries, and assisting with marketing efforts.

Main Responsibilities:

  • Respond to emails, texts, and member inquiries in a timely and professional manner.
  • Manage member database and ensure accurate communication.
  • Assist with marketing and promotional activities, including social media management, email campaigns, and content creation.
  • Provide administrative support, including data entry, reporting, and other tasks as needed.

Requirements:

  • Excellent communication and problem-solving skills.
  • Experience in customer service, administration, or marketing.
  • Familiarity with CRM software, email marketing tools, and social media platforms.
  • Ability to work independently and as part of a team.

Benefits:

  • Opportunity to work with a dynamic team.
  • Professional development and growth opportunities.
  • A competitive salary and benefits package.