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Client Service and Operations Manager
2 weeks ago
We are a dynamic and growing organization seeking a Client Service and Operations Manager to join our team. As a key member of our operations team, you will be responsible for delivering exceptional client service and ensuring the smooth operation of our office.
Key Responsibilities:- Client Service:
- Deliver exceptional client service, responding promptly to inquiries and resolving issues efficiently.
- Build strong relationships with clients, understanding their needs and preferences.
- Communicate effectively with clients, both verbally and in writing.
- Operations Management:
- Oversee the day-to-day operations of the office, ensuring it runs smoothly and efficiently.
- Manage budgets, reconcile expenses, and ensure accurate financial records.
- Coordinate events, meetings, and activities, including preparing materials and resources.
- Team Collaboration:
- Work collaboratively with the team to achieve goals and objectives.
- Communicate effectively with colleagues, sharing knowledge and expertise.
- Support the development of team members, providing guidance and training as needed.
