Gaming Floor Manager

3 days ago

Brisbane, Queensland, Australia beBeeFloor Full time $78,000 - $89,000
Job Description

We are seeking a skilled and motivated individual to take on the role of Gaming Floor Manager.

The successful candidate will be responsible for maintaining high standards of customer service, ensuring efficient operations, and leading a diverse team.

  • Maintaining relationships with customers and members
  • Maximising patron satisfaction levels
  • Managing gaming floor operations
  • Ensuring compliance with regulations
  • Mentoring and leading a team

The ideal candidate will have proven experience in floor operations, including cash handling, staff management, and communication with diverse groups.

The role requires a decisive personality, strong leadership skills, and the ability to motivate and coach team members.

Key Responsibilities:

  1. Team coaching and mentoring
  2. Daily operational planning and execution
  3. Efficient management of gaming floor and outlets
  4. High level of cleanliness and maintenance
  5. Conflict resolution and customer complaints
  6. Liaison with regulatory bodies

Requirements:

  • Proven experience in gaming floor operations
  • Strong leadership and communication skills
  • Able to work flexibly and adapt to changing situations

Benefits:

This is an exciting opportunity to join a dynamic team and contribute to the success of our organisation.

As a member of our team, you can expect:

  • A challenging and rewarding role with opportunities for growth and development
  • A competitive salary and benefits package
  • The chance to work in a fast-paced and dynamic environment

About Us:

We are a reputable organisation dedicated to providing exceptional service and creating a welcoming atmosphere for our members.

We value our employees and strive to create a positive and supportive work environment.

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