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GTM Specialist Solutions Architect

2 months ago

Melbourne, Victoria, Australia Amazon Full time
About the Role

We are seeking a highly skilled Cloud Solutions Architect to join our Gen AI team at Amazon Web Services. As a key member of our team, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our customers.

Key Responsibilities
  • Represent the voice of the customer and collaborate with field and central teams to bring customer feedback to product teams.
  • Lead the curation of custom feature and availability requests for unique customer use cases.
  • Provide advanced technical knowledge to aligned GTM teams to unblock customers' largest and most critical business challenges.
  • Own the technical bar for specialist technical artifacts and standards.
  • Collaborate with GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements.
  • Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures, and public-speaking events.
  • Guide and support an AWS internal community of technical subject matter experts aligned to customers.
  • Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into customer architectures.
About the Team

The WWSO Gen AI team positions AWS as the best place to run production-quality Gen AI workloads, providing secure, reliable, and scalable infrastructure, as well as higher-level services.

Requirements
  • 7+ years of design/implementation/consulting experience of distributed applications.
  • 5+ years management of technical, customer-facing resources.
  • 5+ years of design/implementation of production AI/ML systems.
  • Experience implementing Gen AI solutions that include the use of LLMs/multi-modal FMs, RAG, Vector DBs, agents, and prompt engineering.
  • Hands-on experience with state-of-the-art data and ML frameworks (Py Torch, Hugging Face, Langchain).
  • History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises.
  • Experience migrating or transforming legacy customer solutions to the cloud.
  • Familiarity with common enterprise services.
  • Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers.
  • Strong written communication skills.
  • Working knowledge of software development tools and methodologies.
  • Experience working within software development or Internet-related industries.
  • AWS Solution Architecture certification or relevant cloud expertise.
  • Computer Science/ relevant degree and/or experience highly desired.