Digital Transformation Lead

3 days ago


Melbourne, Victoria, Australia Wipro Full time
Job Title: Digital Transformation Lead - CRM

We are looking for a highly skilled Digital Transformation Lead - CRM who can help our customers achieve their digital transformation goals through the effective implementation of CRM solutions. As a Digital Transformation Lead - CRM, you will lead cross-functional teams to design and implement business processes and digital solutions that meet our customers' evolving needs.

Key Responsibilities:
• Develop and execute digital transformation strategies aligned with business objectives
• Collaborate with cross-functional teams to design and implement business processes and digital solutions
• Work closely with customers to understand their business needs and develop tailored CRM solutions
• Provide guidance and training to customers on best practices for implementing and using CRM systems
• Stay up-to-date with industry trends and emerging technologies to ensure our customers receive innovative and effective solutions

Required Qualifications:
• 5+ years of experience in CRM implementation and management
• Strong industry and product knowledge in Microsoft Dynamics CRM 365
• Excellent leadership and project management skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

About Wipro: Wipro Limited is a global information technology, consulting and business process services company.

Benefits:
At Wipro, we offer a range of benefits to our employees, including health insurance, retirement savings plans, paid time off, and opportunities for career growth and development.

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