Hotel Operations Coordinator

1 week ago


Brisbane, Queensland, Australia Pinnacle People Permanent Full time

We are seeking a dedicated and experienced Hotel Operations Coordinator to join our team at Pinnacle People Permanent.

**Salary:** $60,000 - $80,000 per annum (dependent on experience)

About the Role

This is an exciting opportunity for a Hospitality Administration professional looking to take their career to the next level. As a key member of our operations team, you will play a vital role in ensuring seamless operational activity across various hospitality events.

**Key Responsibilities:

  • Recruitment and skills testing for hospitality staff
  • Collaboration with Supervisors and other key staff to maintain operational efficiency
  • Planning and rostering of casual staff at external work sites
  • Management of high-volume incoming calls
  • Anticipating challenges and identifying solutions to support the team's objectives
  • Preparation of reports including shift confirmations and coverage requirements

Requirements

To be successful in this role, you will require:

  • Previous experience in the hospitality or customer service industry, preferably in a Front of House (FOH) role within a restaurant or hotel environment
  • Proficiency in Microsoft Office applications, particularly Outlook
  • Strong organizational and multitasking abilities
  • Ability to work independently and as part of a team
  • Attention to detail and accuracy

Benefits

This role offers:

  • The chance to transition from a frontline role to an office-based position while remaining connected to the hospitality industry
  • Opportunities for career advancement and professional development
  • Participation in Brisbane's major events scene


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