Retail Sales Associate

3 weeks ago

Shepparton, Victoria, Australia Cash Converters Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Assistant - Personal Finance Operator to join our team at our Shepparton store.

Key Responsibilities:

  • Provide exceptional customer service and support in our Personal Finance department.
  • Process transactions in line with regulatory, legislative, and operational requirements.
  • Utilize your knowledge of personal finance to assist customers in finding suitable solutions.
  • Proactively promote personal finance products and services throughout the store to drive new business.
  • Maintain high levels of respect, professionalism, and diligence when interacting with customers.
  • Contribute to achieving individual and store targets.

About You

We are looking for an individual who:

  • Has a strong understanding of the sales process and is passionate about meeting targets.
  • Can build strong relationships with customers and encourage repeat business.
  • Has a basic understanding of the personal finance industry and its principles.
  • Is interested in technology and has basic Microsoft suite skills.
  • Has previous experience in a customer service role.

What's On Offer

We offer a range of benefits, including:

  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • A competitive salary and opportunities for career development.
  • Ongoing quarterly store and team bonuses.
  • Paid parental leave.
  • Salary packaging for a novated car lease.
  • Health insurance discounts.
  • 30% in-store discount.
  • Access to our wellness activities: Move, Munch, Money, and Mind.

About Us

Cash Converters is a proudly homegrown Australian business that has been making life possible for our customers since 1984. We are a leading retailer of second-hand goods and personal finance solutions, with a strong commitment to diversity, inclusion, and equal opportunity.

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