Industrial Equipment Specialist

7 days ago

City of Greater Geelong, Australia Blast One International Full time

About BlastOne International

We are a family-owned Global company that has grown into a successful global industry leader in the Corrosion Control and Protective Coatings Industry. In Australia, we are a leading provider of abrasives, equipment, and rentals to contractors across the country.

We focus on customer satisfaction and strive for excellence in everything we do.

About the Role:

We are seeking an experienced Service Technician to join our Derrimut branch sales and service team in Melbourne. This hands-on position is crucial for ensuring the timely completion of service projects, providing exceptional product support, and maximising revenue from our service department.

This role may require travel within Victoria and interstate.

Key Responsibilities:

  1. Conduct maintenance, repairs, and servicing of both customer and rental equipment while managing maintenance schedules and maintaining accurate service records.
  2. Initiate and receive communication with customers regarding equipment maintenance and repairs, both in-house and on-site.
  3. Provide over-the-phone troubleshooting assistance to customers.
  4. Coordinate and attend repair and maintenance work at various job sites.
  5. Offer hands-on assistance and demonstrations for the sales team as needed.
  6. Manage the check-in/check-out process of rental equipment and prepare it for dispatch.
  7. Assist with warehouse operations and coordinate industrial equipment deliveries.
  8. Inspect returned rental equipment and complete job cards.
  9. Perform basic fabrication and repairs as required.
  10. Enter data into our system NetSuite as needed.

About You:

  1. Minimum 2 years in a similar role with a proven track record.
  2. Strong understanding of mechanical systems, with experience in hydraulics and pneumatics being highly desirable.
  3. Competence in using maintenance and repair tools.
  4. Strong analytical skills and ability to troubleshoot effectively.
  5. Commitment to providing excellent customer service.
  6. Ability to work independently and collaboratively within a team.
  7. Proficient in Microsoft Office and other relevant software.
  8. Valid Australian driver's license is required.
  9. Forklift license is desirable.

Benefits:

  1. Base salary + super + bonuses + Uniform + Company Vehicle provided.
  2. Opportunity to become an integral member of a well-established and successful global company.
  3. Chance to work nationally across business units.
  4. Wellness perks such as free flu vaccinations, and access to our Employee Assistance Program (EAP).

Please visit our website blastone.com.au to find out more about our journey.

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