Ophthalmology Clinic Support Specialist

6 days ago


Caloundra, Australia Our Hr Team Full time
Role Overview

We are seeking a motivated and detail-oriented Junior Clinic Assistant to join our Ophthalmology clinic team. As a Junior Clinic Assistant, you will play a vital role in providing exceptional patient care and supporting our clinical staff in their daily tasks.

Key Responsibilities
  • Provide administrative support to our clinical team, including preparing patients for procedures and maintaining patient flow
  • Take incoming telephone calls and assist patients with general enquiries, as well as assist with patient billing and receipting, scanning, and filing
  • Assist in the preparation of patients for procedures, including obtaining medical histories and taking vitals
  • Perform administrative tasks, such as maintaining patient records, scheduling appointments, and ordering supplies
  • Work closely with the team to deliver exceptional patient care and provide a positive patient experience
Requirements
  • Quick learner with strong attention to detail and excellent communication skills
  • Ability to work independently and as part of a team, with a strong focus on patient care and customer service
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
  • Ability to maintain confidentiality and handle sensitive information with discretion
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. As a Junior Clinic Assistant, you will be part of a close-knit team that values teamwork, honesty, hard work, ethics, and integrity. We are committed to providing exceptional patient care and strive to make a positive impact in our community.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.


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