Operations Director

3 days ago

Sydney, New South Wales, Australia beBeeRemarketing Full time $140,000 - $160,000
Job Overview

The successful candidate will lead the remarketing operations lifecycle from transport logistics through to the inspections and reconditioning process. This role combines hands-on operational leadership with strategic responsibility for department KPIs, vendor KPI's, inspection accuracy, reconditioning turnaround and continuous improvement initiatives.

Key Responsibilities:

  • Manage a network of transport carriers and remarketing partners, overseeing the booking and tracking of all transport activities to improve operational efficiency and reduce costs.
  • Oversee the end-of-lease inspection process, ensuring inspections are accurate, consistent and fully compliant with the Fair Wear & Tear guide.
  • Manage customer inquiries and disputes promptly and professionally, ensuring timely, fair resolutions that preserve operational integrity.
  • Monitor supplier performance, build strong partnerships, and identify top-performing providers.
  • Prepare and present monthly performance and revenue reports to support continuous improvement.

Requirements:

  • 5+ years' experience in Fleet Management / Leasing, Transport Logistics or Motor Industry.
  • Proven experience in leading and managing teams, with a focus on coaching, mentoring and promoting a culture of continuous improvement and performance excellence.
  • Demonstrated ability to manage logistics and transportation activities, including booking, tracking and negotiations with transport providers.
  • Experience conducting or overseeing vehicle inspection, vehicle rectification on Passenger / Light Commercial and Heavy equipment.
  • Strong background in data analysis, reporting, and KPI management, with the ability to produce detailed performance and revenue reports.

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