Healthcare Leadership Opportunity for Experienced Phlebotomist
4 weeks ago
Bupa is a leading health insurance and aged care services provider in Australia, with a strong presence across the country. Our commitment to delivering exceptional customer service has led to the growth of our network of Visa Medical Assessment Centres, creating a range of frontline and leadership roles in new purpose-built medical centres.
As part of our efforts to provide a Bupa experience for our visa applicants in their local communities, we are seeking an experienced Pathology Collector Team Leader to join our Southport team on a permanent full-time basis. This role offers a unique opportunity to establish the customer experience for Bupa Medical Visa Services and make a real impact on our customers' lives.
The successful candidate will have a clinical/health leadership background, with 3 years minimum phlebotomy and venepuncture experience, and be qualified in either Cert 3/4 in Pathology Collection or Registered/Enrolled Nursing Qualification. They will also possess excellent interpersonal and communication skills, including the ability to work with customers and staff from diverse backgrounds and cultures.
In this people-focused yet detail-oriented role, you will lead a team of dedicated and professional Pathology Collectors and Receptionists who are responsible for providing quality health assessments to customers undertaking a medical assessment as part of their visa application process. Your key responsibilities will include supervision and ongoing leadership of the medical assessment centre pathology collectors and receptionists, developing resourcing strategies, overseeing day-to-day engagement and relationship management of third-party providers, and ensuring compliance with clinical governance, legal, and regulatory requirements.
We offer a competitive salary package estimated at $85,000 - $110,000 per annum, depending on experience, plus significant Bupa product and services discounts, including varied insurance discounts. Permanent roles also attract performance incentives. With no late nights, overnight shifts, or working public holidays, you'll enjoy a great work-life balance. Our Gold Coast Visa Medical Assessment Centre is designed with comfort and sustainability in mind, offering stunning views over the Broadwater and easy access to shopping centres and parklands.
We're committed to equality in recruitment, development, retention, and promotion of staff, and encourage people from all backgrounds to apply. If you're passionate about delivering exceptional customer service and have a genuine interest in the business, we'd love to hear from you.
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