Hospitality Operations Coordinator
3 weeks ago
We are seeking a dedicated Hospitality Administration Assistant to join our team.
Benefits:
- The chance to transition from a frontline role to an office-based position while still being connected to the hospitality industry.
- Opportunities for career advancement and professional development.
- Be a part of Brisbane's major events scene.
Responsibilities:
- End to end recruitment and skills testing.
- Work with Supervisors and other key staff to ensure seamless operational activity.
- Forward planning and rostering of large pool of casual staff at third party work sites.
- Management of high-volume incoming calls.
- Anticipating challenges and identifying solutions to help the team succeed in its objectives.
- Prepare reports including shift confirmations and coverage requirements.
Requirements:
- Previous experience in the hospitality or customer service industry is a must, preferably in a Front of House (FOH) role within a restaurant or hotel environment.
- Excellent computer skills, including proficiency in Outlook and other Microsoft Office applications.
- Strong organizational and multitasking abilities.
- Work 1 Saturday a month on a rotating roster.
- Exceptional communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
This role offers a unique opportunity to leverage your hospitality expertise in a supportive and dynamic environment.
Key responsibilities include:
- Recruitment and skills testing
- Operational planning and rostering
- Call management and reporting
Requirements include:
- Previous hospitality experience
- Excellent computer skills
- Strong organizational and communication skills
As a key member of our team, you will be responsible for ensuring seamless operational activity and providing exceptional support to our staff and clients.
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