Quality Assurance Specialist

4 weeks ago


Brisbane, Queensland, Australia Ray White and Loan Market Full time
About the Role

We are seeking a highly organized and detail-oriented Quality Assurance Specialist to join our team at Ray White and Loan Market. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our business processes.

Key Responsibilities
  • Perform data entry tasks to operating platforms and payment systems
  • Liaise with internal teams to ensure accurate and timely maintenance of broker agreements
  • Communicate effectively with stakeholders to resolve queries and issues
  • Work collaboratively with team members to ensure commission runs are completed efficiently
  • Participate in projects to improve business processes and delivery
  • Raise and report potential issues or incidents as part of our risk and compliance requirements
Requirements
  • Strong understanding of MYCRM, HubSpot, RMS, PodiumHQ, Netsuite, and FileInvite
  • 1-3 years experience in agreements or aggregation style tasks
  • Ability to work autonomously and as part of a team
  • Strong communication, written, and verbal skills
  • Ability to multitask and work with other parts of the business
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary package.



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