Front of House Team Member

1 week ago


Browns Plains, Queensland, Australia Greenbank Services Club Full time
Job Description

We are seeking a highly motivated and customer-focused Front of House Team Member to join our team at Greenbank Services Club.

About the Role:

  • We are looking for someone with excellent communication skills to take food and drink orders, operate point of sale systems, and maintain a clean and tidy work area.
  • You will be responsible for delivering exceptional customer service to our members and guests, including table service and delivery of meals.
  • As a Front of House Team Member, you will also assist in private functions and events, offering food and beverage service to guests.

Key Responsibilities:

  • Communicate effectively with customers to take food and drink orders
  • Operate point of sale systems, including handling money
  • Maintain a clean and tidy work area
  • Deliver exceptional customer service to members and guests
  • Assist in private functions and events

Requirements and Qualifications:

  • Previous experience (minimum 2 years) in a similar role is preferred
  • Responsible Service of Alcohol certificate (can acquire after employment)
  • Comply with current vaccine mandate as directed by Queensland Health
  • Experience in conflict resolution and employee engagement
  • Working rights in Australia

Benefits:

  • A competitive salary of AU$45,000 - AU$55,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • A fun and dynamic work environment

About Us:

Greenbank Services Club is a leading entertainment venue in SEQ, offering a range of amenities including a gaming floor, restaurants, bars, and function rooms. We pride ourselves on providing 5-star customer service to our members and guests.



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