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Retail Store Manager

2 months ago

Hervey Bay, Australia Total Tools Full time
About the Role

Total Tools is seeking a highly skilled and experienced Retail Store Manager to join our team. As an Assistant Store Manager, you will play a key role in supporting the Store Manager to lead a successful store team and drive business growth.

Key Responsibilities
  • Team Development: Coach and develop your team's knowledge, skills, and behaviors to ensure a successful store culture.
  • Customer Service: Provide exceptional customer service to customers, and offer solutions as required.
  • Store Operations: Ensure the health and safety of all team members, customers, and contractors within the store.
  • Performance Management: Develop a high-performance team, capable of delivering sales targets and KPIs.
Requirements
  • Experience: Sound experience in retail sales, team development, and leadership.
  • Customer Focus: A strong customer service focus and ability to manage multiple priorities within a fast-paced team environment.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Technical Skills: Comfortable with technology and computer literacy is a must.
  • Availability: Available for weekdays, weekends, and some public holiday work.
Why Work for Total Tools?

Total Tools has operated as the ultimate tool shop for 30 years, delivering the right tools and advice for our customers. We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

We live by our values: One Team, Own it & Get it Done, Customer First & Be the Difference. We offer:

  • Competitive salary, with flexible rosters.
  • Ongoing product training in market leading brands.
  • Commitment to ongoing job security, development, and growth.