Technical Expert

5 days ago


Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

Milestone IT, a leading provider of innovative technology solutions, is seeking a highly skilled and motivated Technical Consultant to join its dynamic team working on critical M365 upgrade and Audio-Visual/Live Streaming uplift projects.

About the Role

This is a fantastic opportunity for a Technical Consultant with a broad range of skills to contribute to two key initiatives:

  1. M365 Upgrade Project: You will play a crucial role in the planning, implementation, and support of our client's M365 upgrade, ensuring a smooth transition and optimal performance.
  2. Audio-Visual/Live Streaming Uplift Project: You will be involved in the design, deployment, and maintenance of advanced audio-visual and live streaming solutions, enhancing the client's communication and presentation capabilities.

Key Responsibilities:

  1. Provide technical expertise and guidance on M365 technologies, including but not limited to Exchange Online, SharePoint Online, Teams, and Intune.
  2. Plan and execute M365 upgrade activities, including user migration, configuration, and troubleshooting.
  3. Design, implement, and support audio-visual systems, including video conferencing, live streaming, and presentation technologies.
  4. Troubleshoot and resolve technical issues related to M365 and AV/Live Streaming systems.
  5. Collaborate with internal and external stakeholders to ensure project success.
  6. Develop and maintain technical documentation.
  7. Provide end-user training and support.
  8. Participate in the evaluation and selection of new technologies.


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