Operational Efficiency Principal

5 days ago

North Melbourne, Victoria, Australia Telstra Full time
About the Role

We are seeking an experienced Operational Efficiency Principal to join our InfraCo team at Telstra. As a key member of our organization, you will be responsible for designing and delivering a significant ongoing program of work that supports our 30-year asset plan settings and drives our ambition to become a top-quartile digital infrastructure provider.

The successful candidate will lead a small direct and larger indirect team to identify initiatives that will continue to lift our operational efficiency and performance. You will oversee the delivery of projects and activities to meet our ambition, providing advice, counsel, and recommendations to executives and senior leaders on setting strategic priorities and opportunities to improve financial and operational efficiency.

Key Responsibilities

  • Develop and implement business operations roadmaps that enable delivery against business plans, identifying risks and devising mitigation strategies.
  • Ensure agreed business plans are operationalized and implemented to agreed standards, promoting quality and consistency of business operations standards.
  • Directly shape sound business decisions and outcomes linked to cost and performance, ensuring transparency and driving strategic outcomes.
  • Establish and lead the delivery of functional unit-specific programs of work, ensuring they are achieved within prescribed parameters and agreed budget.
  • Promote innovative and creative approaches to addressing complex business issues, balancing benefits and associated risks to present a range of solutions.
  • Engage with team and stakeholders cross-functionally to manage competing priorities, tension, or outcomes created by complex problems and/or their solutions.

About You

To be successful in this role, you must have:

  • Demonstrated significant infrastructure experience (10+ years) – either in product development roles or operations.
  • Be highly numerate – with the ability to analyze complex information quickly and draw sound conclusions.
  • Be adept at navigating complexity and leading problem-solving.
  • Have strong and established leadership and influencing skills – with the ability to take a leading role across the InfraCo organization and influence outcomes with stakeholders.
  • Have experience in large program delivery – including benefits management.
  • Advanced communication skills – the ability to translate complex technical information into understandable concepts – both written and verbally.

What We Offer

  • Flexible working arrangements to support work-life balance.
  • A range of employee benefits, including parental leave, unlimited learning opportunities, and access to Telstra's global presence.
  • A competitive incentive program that recognizes outstanding contributions.

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