Customer Service Associate

1 day ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $42,760 - $68,105
Customer Service Associate Role

We are seeking a highly motivated Customer Service Associate to deliver exceptional customer experiences and support our team.

  • Provide proactive customer service, handle client bookings, scheduling, and manage appointments with professionalism and courtesy.
  • Offer information about services, events, and creative spaces in a friendly and knowledgeable manner.
  • Process payments accurately, maintain client records, and resolve customer concerns efficiently.
  • Assist the team with administrative tasks, daily operations, and ensure the reception area is clean and organized.

We offer a competitive salary package, comprehensive health insurance, opportunities for professional growth and development, work in a dynamic environment, discounts on services, and participation in exclusive events.

To succeed in this role, you should have:

  • Previous experience in customer-facing roles, preferably in creative or hospitality environments.
  • Excellent communication and interpersonal skills, with the ability to engage professionally with clients.
  • Strong organizational skills, with the ability to multitask and manage time effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Problem-solving skills and diplomacy when handling customer feedback.

We seek candidates who are passionate about delivering outstanding customer service and contributing to a collaborative community.

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