Adelaide Operational Excellence Lead

1 week ago

Sydney, New South Wales, Australia CTS People Full time

Complete Tyre Solutions, a trusted leader in fleet management, seeks an experienced Operations Supervisor for our Adelaide Metro team.

About the Role

We are looking for a skilled and dynamic leader to drive operational and sales excellence. As an Operations Supervisor, you will oversee inventory management, ensure equipment maintenance, and foster strong client relationships.

The ideal candidate will have a proven track record of implementing strategies to enhance operational efficiency, driving revenue growth, and maintaining high standards of customer service.

Key Responsibilities
  • Operational Excellence:
  • Develop and execute strategies to improve operational efficiency within the Adelaide Metro Region.
  • Oversee inventory management and ensure compliance with company procedures.
  • Maintain high standards of equipment and facility upkeep.
  • Collaborate with the wider business to ensure accurate customer billing, inventory receipt, and timesheet procedures.
  • Sales Leadership:
  • Develop and execute sales strategies to achieve revenue targets and expand market presence.
  • Identify new business opportunities, monitor market trends, and assess competitive threats.
  • Foster a sales-driven culture, providing team guidance, coaching, and support.
  • Customer Relationship Management:
  • Cultivate and maintain strong relationships with key clients, delivering exceptional service.
  • Address customer inquiries and feedback promptly and professionally.
  • Implement feedback mechanisms to improve customer satisfaction and loyalty.
  • Team Management:
  • Lead, mentor, and motivate a team of Tyre Fitters fostering a collaborative and high-performance work environment.
  • Conduct daily prestart meetings, set clear objectives for team members, and provide ongoing feedback and development opportunities.
  • Ensure team compliance with company policies and procedures.
  • Manage rostering and staffing, including FIFO flights where applicable.
About Complete Tyre Solutions

We deliver industry-leading tyre and rim services across various sectors, including mining, transportation, and material handling, with a focus on reducing downtime and enhancing productivity.

We prioritise client needs with our 24/7 breakdown service and on-site tyre management solutions.

The estimated salary range for this role is $80,000 - $110,000 per annum, depending on experience.

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