Plumbing Support Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $56,952 - $59,732
Job Title:

Business Operations Specialist

Job Description:
  • Manage administrative tasks and provide support in a fast-paced environment.
  • Process plumbing applications efficiently, ensuring timely completion of documentation and adherence to deadlines.
  • Deliver exceptional customer service by responding promptly to inquiries, providing clear advice, and resolving issues professionally.
  • Monitor and coordinate application workflows, updating data in Council systems accurately and effectively.
  • Prepare detailed reports on application performance, tracking progress against established service standards.
  • Support financial activities, including fee calculations, invoice creation, and requisitioning, while maintaining accurate financial records.
  • Contribute to process improvements, enhancing workflows for smoother and more efficient operations.
  • Build strong working relationships with colleagues, clients, and stakeholders through effective communication and teamwork.
Required Skills and Qualifications:
  • A confident and approachable manner is essential for success in this role.
  • The ability to remain calm under pressure is vital for delivering high-quality results.
  • A positive, can-do attitude is crucial for driving progress and achieving team goals.
  • Strong organisational and multitasking skills are necessary for managing multiple tasks and priorities effectively.
  • Excellent communication skills are required for building strong relationships and providing exceptional customer service.
Benefits:

This role offers a unique opportunity to contribute to the delivery of exceptional customer service and support the team in achieving great outcomes. The successful candidate will be passionate about delivering high-quality results and supporting their colleagues to achieve our goals.

About Us:

We are a local government organisation serving the Redlands Coast community. Our mission is to deliver high-quality services that enhance the lives of our residents. We value diversity, equity, and inclusion, and strive to create a workplace culture that is welcoming and respectful of all individuals.

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