Hotel Operations Manager
6 days ago
**Role Overview**
At Silk Hospitality, we are seeking a highly skilled and experienced Housekeeping Executive to lead our hotel operations team in Brisbane. As a key member of our Operations Team, you will play a critical role in delivering exceptional services to our clients.
**Key Responsibilities**
- Lead and manage the housekeeping team to ensure seamless delivery of hotel services.
- Establish and implement operational procedures and standards for housekeeping operations.
- Manage employee hiring, rostering, and performance to meet business objectives.
- Train and mentor team members to enhance their skills and knowledge.
- Plan and coordinate housekeeping activities to optimize efficiency and productivity.
**Requirements & Qualifications**
- A minimum of 3 years' experience in a leadership or people management role in a similar industry.
- Prior experience in managing housekeeping teams in a 4 or 5-star luxury brand is highly desirable.
- Strong problem-solving abilities and customer service skills are essential.
- Able to work effectively in a fast-paced environment with minimal supervision.
- Demonstrate proficiency in computer systems and Microsoft Office Suite.
**Benefits & Perks**
- Competitive salary package (Estimated $85,000 - $110,000 per annum)
- Employee perks and benefits including discounts at retail stores and local services.
- Coaching, mentoring, and upskilling opportunities.
- Supportive work culture with opportunities for internal promotions and movements across the country.
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