Technical Business Systems Analyst
6 days ago
About the Role:
We are seeking a highly skilled Technical Business Systems Analyst to join our Claims Platform team.
Key Responsibilities:
- Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
- Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
- Document current and future state processes and identify opportunities for improvement.
- Build strong relationships through engagement with colleagues, and stakeholders across Business and Technology.
- Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
- Create detailed user stories (in JIRA) to support delivery.
- Work close with squad / project members, including but not limited to Platform Delivery leads, Scrum Master, architects, Developers, Tech Leads, Test Analyst to identify, capture, plan and deliver changes.
- Mentor/train team members; participate and contribute to business analyst chapter and/or forums providing insights and thought leadership.
Requirements:
- Recent experience with Guidewire Claimcenter.
- Minimum 5 years technical business analysis experience in a project/delivery orientated role, from a large organisation.
- Minimum 3 years' Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
- Must be able to translate and understand business and technical requirements and provide appropriate alternatives and solutions to meet those requirements.
- Strong stakeholder engagement, relationship management and influencing skills including experience in dealing with various stakeholders.
- Strong problem-solving and negotiation skills.
- Strong team player with a positive attitude, willingness to learn and desire to make a difference.
- Must be able to manage multiple complex initiatives with competing deadlines.
About Vero Insurance:
Vero Insurance offers a hybrid way of working where you will be expected to be in the office approx. 2 days per week.
What We Offer:
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
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