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Lead Retail Supervisor

2 months ago

Wendouree, Australia Goldmark Full time
About the Role

We are seeking a highly skilled and experienced retail professional to join our team as a Lead Retail Supervisor at Goldmark. As a key member of our store team, you will be responsible for leading and guiding our sales team to achieve exceptional customer service and sales results.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and train sales team members to ensure they have the skills and knowledge to deliver exceptional customer service and meet sales targets.
    • Provide coaching and feedback to team members to help them develop their skills and achieve their full potential.
  • Sales and Customer Service
    • Drive sales growth and revenue through effective sales strategies and techniques.
    • Deliver exceptional customer service and ensure that customers have a positive experience in our store.
  • Store Operations
    • Assist the Store Manager with the day-to-day operations of the store, including visual merchandising, inventory management, and store maintenance.
    • Ensure that the store is always presented in a clean and tidy manner, and that all visual merchandising displays are up-to-date and appealing.
  • Administrative Tasks
    • Assist the Store Manager with administrative tasks, such as reporting and data entry.
    • Ensure that all administrative tasks are completed accurately and on time.
Requirements
  • Experience
    • Minimum 2 years of experience in a retail supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work effectively in a fast-paced environment.
    • Strong sales and customer service skills.
  • Education
    • High school diploma or equivalent required.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Career Advancement
  • A Dynamic and Supportive Work Environment