
Customer Service Professional
3 days ago
G&C Mutual Bank Limited is a customer-owned bank that has grown to be one of Australia's strongest banks. We are committed to providing responsible, ethical decisions that benefit our customers and the community.
Our Member Service team is hiring for a full-time Customer Service Officer position at our Melbourne Service Centre. As a key member of our team, you will assist our walk-in customers and those who interact with us through our contact centre via phone and online channels.
Your primary responsibilities will include:
- Delivering efficient and professional service to our members through various channels
- Assisting with enquiries and providing information relating to all product and service offerings
- Creating opportunities to provide a total solution for our customers' financial needs
- Efficiently processing customers' branch transactions
- Associated administrative tasks including maintaining accurate and timely customer records in various systems
To succeed in this role, you will be a collaborative service professional who:
- Is a consistent advocate of our brand
- Results-oriented with the capacity to identify and convert new business opportunities
- Well-organised and able to prioritise effectively
- Proactive and able to work well independently when required
- Able to communicate confidently with a broad customer group (face-to-face and over the phone)
- Able to work a rotating roster with a span of hours from 8am – 6pm, Mon – Fri
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Customer Service Professional
5 days ago
Melbourne, Victoria, Australia NXTGIG Full timeKey ResponsibilitiesNXT GIG is a leading provider of innovative solutions, and we are seeking a talented Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via phone, email, and chat.Responsibilities:Respond to Inquiries: Provide timely and...
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Customer Service Representative Position
3 days ago
Melbourne, Victoria, Australia Service Stream Full timeAn exciting opportunity has arisen for a Customer Service Representative to join Service Stream's Utilities division (Network Services Team). The selected candidate will be responsible for making scripted phone calls to residential and business customers and building managers to arrange access and appointments for our electricity meter technicians.About the...
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Customer Service Professional
3 days ago
Melbourne, Victoria, Australia Seaway Holdings Pty Full timeAbout the RoleWe are seeking a highly skilled Freight Forwarding Specialist to join our Import Sea & Air team. As a key member of our team, you will be responsible for managing and maintaining strong relationships with clients, identifying new opportunities, and ensuring orders are managed efficiently.Key ResponsibilitiesAct as primary day-to-day point of...
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Customer Service Professional
7 days ago
Melbourne, Victoria, Australia Nextech Full timeOverviewWe are seeking a highly skilled Customer Service Representative to join our team at Nextech. In this role, you will serve as the primary point of contact for customers, providing exceptional service and support through various communication channels.The ideal candidate will possess excellent communication skills, be proficient in Microsoft Office,...
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Customer Service and Sales Professional
6 days ago
Melbourne, Victoria, Australia Currency Exchange Pty Full timeCurrency Exchange Pty is committed to providing exceptional customer experiences, and we're looking for a dedicated Customer Service and Sales Professional to join our team.Key Responsibilities:Engage customers through proactive outreach and resolve issues efficientlyCollaborate with colleagues to meet and exceed sales and service targetsEnsure compliance...
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Melbourne, Victoria, Australia LGMG Full timeService Technician Role:We are seeking a skilled Service Technician to join our team at LGMG. As a key member of our service delivery team, you will be responsible for providing exceptional customer service, managing parts sales, and ensuring the smooth operation of our equipment.Your Key Tasks:Deliver outstanding customer service, responding to customer...
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Sea Freight Customer Service Professional
3 days ago
Melbourne, Victoria, Australia Kuehne + Nagel AS Full timeIn this role as a Sea Logistics Customer Care Specialist at Kuehne + Nagel Australia, you will be responsible for delivering exceptional customer service and support. Your primary goal will be to ensure customer satisfaction and retention by addressing their queries, resolving issues, and working closely with internal teams to meet their needs.Your Key Areas...
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Customer Service and Sales Professional
6 days ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeJob DescriptionAs a Senior Customer Experience Representative, you will interact with customers in line with our connect conversation framework, ensuring all interactions are conducted with the customer's best interests at heart.You will provide outstanding levels of sales and service to our customers within our customer channel at Suncorp Bank.In this role,...
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Professional Customer Interaction
3 days ago
Melbourne, Victoria, Australia Acxpa Full timeThe Professional Customer Interaction role at Acxpa involves providing excellent phone support to customers. This course helps employees develop the skills to deliver consistently great customer service over the phone.Course Outline:Introduction to customer serviceEffective communication techniquesHandling objections and complaintsClosing calls...
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Sales and Customer Service Professional
6 days ago
Melbourne, Victoria, Australia Hanes Brands Inc Full timeJob DescriptionThe Casual Sales Assistant will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key responsibilities include prioritizing customer needs, processing transactions accurately, and participating in visual merchandising and stock replenishment.Key...
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Customer Success Professional
4 days ago
Melbourne, Victoria, Australia VoIPcloud Wholesale Full timeJob SummaryWe are seeking a highly skilled Customer Success Professional to join our team at VoIPcloud Wholesale. As a key member of our organization, you will play a vital role in onboarding new customers and resellers, ensuring their success and growth with our voice services.This is an exciting opportunity for a seasoned professional with a passion for...
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Customer Service Expert
3 days ago
Melbourne, Victoria, Australia Acxpa Full timeAt Acxpa, we're looking for a dedicated individual to excel in our November 2024 Customer Service Phone Essentials course. As a Customer Service Expert, you will be responsible for providing professional customer service skills that immediately impact our business.This role is perfect for new employees, existing employees who need a refresh, or those with no...
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Customer Service Specialist
3 days ago
Melbourne, Victoria, Australia SS&C Technologies Full timeDelivering Exceptional Customer ExperiencesCompany OverviewSS&C Technologies is a leading provider of financial services and healthcare technology solutions. With a global presence in 35 countries, we serve over 20,000 financial services and healthcare organizations.We empower our clients to achieve their goals through our expertise, scale, and technology....
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Digital Customer Support Professional
6 days ago
Melbourne, Victoria, Australia ANZ Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Support Professional to join our team.As a Customer Support Professional, you will be responsible for providing exceptional levels of customer support and service.Your key responsibilities will include:Responding to customer inquiries and resolving issues in a timely and effective...
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Customer Journey Innovator
3 days ago
Melbourne, Victoria, Australia Service Design Magazine Full timeJob SummaryWe are seeking an experienced Service Designer to join our team at TABTouch. As a Service Designer, you will play a crucial role in championing customer insights, driving innovation, and creating impact through design and improvement of solutions that align with strategic goals and deliver outstanding user experiences.Key Responsibilities:Champion...
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Lead Defence Professionals Sought
4 days ago
Melbourne, Victoria, Australia Ascent Professional Services Pty. Ltd. Full timeAre you a highly skilled and experienced individual looking for a challenging role in the Defence and Security industry? Do you have a passion for delivering high-quality results and making a tangible impact?We are Ascent Professional Services Pty. Ltd., a Defence and Security consultancy, and we are currently seeking talented professionals to join our team...
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Customer Service Representative
5 days ago
Melbourne, Victoria, Australia Cryptostart Full timeElevate your career with Cryptostart, a leading provider of interior and exterior painting services. We are seeking a skilled Customer Service Representative to join our team.Job OverviewCryptostart specializes in delivering exceptional results for our clients. Our services include weatherboard house painting, stained timber restoration, and decking...
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Customer Service Specialist
5 days ago
Melbourne, Victoria, Australia Just Part timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our sales team as a Sales Assistant. As a Sales Assistant, you will be responsible for providing exceptional customer service and styling advice to customers.Your key responsibilities will include:Assisting customers with their purchases and providing styling advice to...
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Customer Service Specialist
5 days ago
Melbourne, Victoria, Australia Bendigo & Adelaide Bank Part timeAt Bendigo & Adelaide Bank, we're committed to delivering exceptional customer service. As a Customer Service Officer, you'll play a vital role in ensuring our customers receive the best possible experience.Your key responsibilities will include:Providing expert advice and guidance to customers on banking products and services.Assisting with transactions,...
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Food Service Professional
2 days ago
Melbourne, Victoria, Australia Hungry Jack's Full timeHungry Jack's is committed to providing an excellent customer experience. As a Food Service Professional, you'll play a key role in delivering high-quality products and services to our customers.This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.You'll receive comprehensive...