Mortgage Recovery Specialist

2 weeks ago


Brisbane, Queensland, Australia Great Southern Bank Full time

At Great Southern Bank, we're committed to helping Australians achieve their home ownership goals. As our Senior Recoveries Officer based in Brisbane, you'll play a vital role in managing a portfolio of impaired and high-risk accounts across our retail and commercial products.

Your Key Responsibilities:

  • Develop and implement effective solutions for customers with impaired accounts
  • Negotiate with customers to drive mutually beneficial outcomes
  • Build relationships with stakeholders, including solicitors, auctioneers, and property presenters

What We're Looking For:

  • 3 years' experience in mortgage recoveries, with expertise in Mortgagee In Possession matters and Lenders Mortgage Insurance claims
  • Sound knowledge of retail financial services, including relevant legislation and regulations
  • Ability to work collaboratively with the Collections & Recoveries team to achieve business objectives

Benefits of Working with Us:

  • Competitive salary package, estimated at $95,000 - $115,000 per annum, depending on experience
  • Ongoing professional development and training opportunities
  • A range of employee benefits, including study leave, wellbeing coaching, and flexible working arrangements

About Great Southern Bank:

We're a customer-owned bank, dedicated to helping everyday Australians achieve their financial goals. Our values of fairness, integrity, and respect guide everything we do, and we're committed to creating a diverse and inclusive workplace culture.



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