Data and Systems Administrator

2 weeks ago


Perth, Western Australia Identitywa Full time

We are seeking a highly analytical and detail-oriented Data and Systems Administrator to join our team at Identitywa. The successful candidate will have the ability to thrive in a busy environment, providing day-to-day operational and administrative support of our business systems, particularly client-management system, Carelink Plus.

Key responsibilities include data cleansing, maintaining and accurately updating records, administration of funding in Carelink in a timely manner, and providing support to end users in all aspects of the system. The ideal candidate will have relevant tertiary qualifications and/or previous experience in a similar role, with advanced computer skills using online software such as Microsoft Office (Excel, Word, Outlook, Teams).

The successful candidate will be responsible for auditing activities, including the accuracy of processes, monitoring rejections of claims and following-up with service delivery, and maintaining knowledge of systems, making necessary updates and changes to configuration and settings of business systems when required.

We offer a friendly and supportive work environment, attractive salary packaging options, and ongoing specialised training and skill development. If you are a solutions-focused individual with excellent written and verbal communication skills, and a strong focus on customer service, we encourage you to apply.

Key Requirements:

  • Relevant tertiary qualifications and/or previous experience in a similar role
  • Highly analytical and detail-oriented with excellent attention to detail
  • Advanced computer skills using online software such as Microsoft Office (Excel, Word, Outlook, Teams)
  • Excellent written and verbal communication skills with a strong focus on customer service
  • Solutions-focused approach and ability to problem-solve issues as they arise


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