Housekeeping Attendant

3 weeks ago


South Brisbane, Australia Accor Full time

Company Overview

"Hospitality is a work of Heart" at Accor. Our mission is to ensure that both our guests and team members feel welcomed and valued, providing them with an exceptional experience.

We are seeking enthusiastic and dedicated housekeeping professionals who enjoy interacting with guests and contributing to a memorable stay. As a Room Attendant, you will be an integral part of our Housekeeping Team, ensuring that guests receive outstanding service from their arrival until their departure.

By becoming part of our team, you will unlock a variety of excellent employee benefits. #WeAreHeartists

You will have the chance to enhance your skills and knowledge to achieve your personal and professional aspirations.

Job Responsibilities

In this position, your duties will include:

Cleaning guest accommodations, storage spaces, and hallways to the required standards. Ensuring that guest amenities and promotional materials in rooms and bathrooms are replenished according to the room specifications. Reporting any lost items in accordance with established procedures. Performing scheduled cleaning tasks as assigned. Handling guest laundry in compliance with hotel policies. Utilizing and maintaining cleaning equipment properly, reporting any malfunctioning tools as outlined in the procedures manual. Keeping all departmental equipment in excellent condition. Assisting with regular inventory checks of cleaning supplies. Maintaining the security of keys and guest rooms at all times by following security protocols. Reporting any suspicious individuals or items to the Supervisor. Understanding the proper use and storage of cleaning products in accordance with health and safety regulations and manufacturer guidelines. Qualifications

What are we looking for?

A genuine passion for creating memorable experiences for guests. Previous experience in similar roles within a hospitality environment. A desire to learn and grow your career alongside industry professionals. A high standard of cleanliness, grooming, and presentation. Strong communication skills with fluency in English; knowledge of additional languages is advantageous. Flexibility in work availability is essential, as operations run seven days a week, including public holidays. Availability Monday to Friday from 8 AM to 3 PM is required. Additional Information

What benefits do we offer?

Be part of an award-winning team that embraces creativity. Enjoy a fun and friendly work atmosphere, reflected in our 8.2/10 employee satisfaction rating. Access to an employee benefit card providing discounted rates at Accor properties worldwide. Participate in learning programs through our Learn Your Way Academy. Opportunities to develop your skills and advance within the company and globally. Make a positive impact through our Corporate Social Responsibility initiatives.

Our commitment to Diversity & Inclusion:
We are an inclusive organization dedicated to attracting, recruiting, and promoting diverse talent.

Pursue your passion, care for the world, and challenge the norm #BELIMITLESS



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