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Digital Product Design Lead
2 months ago
**About the Role**
We are seeking a highly skilled Principal Product Designer to lead our digital product design efforts and drive customer engagement across our e-commerce platforms.
**Key Responsibilities**
- Lead and manage a team of designers to create consistent and thoughtful end-to-end customer experiences.
- Drive end-to-end experiences to enhance user satisfaction and drive profitability.
- Identify and improve customer journeys to enhance the overall customer experience.
- Support digital trade activities to ensure a seamless online shopping experience.
- Innovate and experiment to keep our digital products competitive and user-friendly.
- Advocate for customer-centricity across the organization.
**Requirements**
- Experience in a similar role with a strong background in retail and customer-facing products or services.
- Exposure to end-to-end design processes and human-centered design methodologies.
- Proven ability to work effectively in a high-activity environment with competing priorities and time pressures.
- Strong interpersonal skills and stakeholder management skills.
- Experience leading and managing design teams.
**What We Offer**
- Flexible hybrid working options.
- A team member discount card.
- A free OnePass membership.
- Access to the Kmart for You benefits program.
- A bonus program.
- Free onsite parking.
- Inclusive parental leave and family support.
- A dynamic learning and support program.
- Opportunities for career growth and development.
