Senior Retail Learning and Development Specialist

4 days ago


Melbourne, Victoria, Australia Inchcape Full time
About the Role

We are seeking a dynamic Senior Retail Learning and Development Specialist to join our team and play a pivotal role in shaping the skills and knowledge of our retail workforce. This senior-level position will design, implement, and oversee training programs that empower our employees to deliver exceptional customer service, drive sales, and maintain our company's reputation for excellence.

Key Responsibilities
  • Learning and Development: Collaborate with business leaders to identify challenges and address capability gaps through innovative learning solutions. Design, develop, and deliver a range of integrated learning interventions that drive customer centricity and improve soft skills.
  • Facilitation & Partnerships: Facilitate high-quality training and work with external partners to enhance learning offerings. Partner with HR to improve leadership capabilities.
  • Relationship Building: Develop strong relationships with key stakeholders to understand their needs and collaborate on best practices for learning and development.
Why Join Us?

At Inchcape, we offer a range of benefits that demonstrate our commitment to our employees' well-being and success. Some of these benefits include:

  • A flexible work policy that supports a genuine work-life balance.
  • Ongoing training and development opportunities to support your growth and career advancement.
  • Career and development opportunities that provide a sense of purpose and direction.
  • A supportive team environment that fosters a positive and inclusive culture.
  • Additional days off, including an annual Wellbeing Leave Day and annual Volunteering Leave Day.
  • Access to our employee benefits program, which includes company car rental and discounts on vehicle purchases.
Requirements

To be successful in this role, you will need to possess:

  • Experience in a similar role, preferably in the retail industry.
  • A full driver's license.
  • Facilitation experience across a wide range of learning platforms.
  • Experience in e-learning course creation with Articulate360.
  • Hands-on knowledge of authoring technologies, Intranet design tools, and multimedia applications.
  • Demonstrated experience in creating and delivering learning programs, including instructional design.
  • Experience in analysing business problems and working with key stakeholders to develop solutions.
  • Relevant tertiary qualifications in Human Resources, Education, or a related discipline.
  • A Certificate IV in Training and Assessment.
Estimated Salary Range: $80,000 - $110,000 per annum

  • Melbourne, Victoria, Australia Davidson Full time

    About the RoleAs a Senior Learning and Development Specialist at Davidson, you will be responsible for leading the facilitation and training of a major organisational learning and development initiative. This involves delivering the learning and development component of strategic organisational development initiatives and partnering with the OD and HR...


  • Melbourne, Victoria, Australia Product Development Full time

    Metricon Homes is seeking an experienced BIM Senior Revit Specialist to join our Product Development team. The successful candidate will have a high level understanding of Revit and its integration in a BIM environment. The role involves providing REVIT support to drafting personnel across the entire Metricon organisation and developing and maintaining Revit...


  • Melbourne, Victoria, Australia FourQuarters Recruitment Full time

    About the Role:We are seeking a highly skilled Learning and Development Specialist to join our team at FourQuarters Recruitment. In this newly created position, you will take the lead on creating and implementing L&D initiatives and frameworks for our clients.Key Responsibilities:Establish and maintain the Learning and Development calendar in line with...


  • South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    Job OverviewWe are seeking an experienced Senior Data Insights Specialist to join our team at Spotlight Retail Group (SRG).About UsSpotlight Group Holdings (SGH) is a privately held Australian parent company controlling, operating, and investing in diverse businesses and assets. Our portfolio includes iconic brands such as Spotlight, Anaconda, Mountain...


  • Melbourne, Victoria, Australia Global Retail Brands Full time

    This is a key senior management role for Global Retail Brands, responsible for maximising sales and driving effective retail operations. The successful candidate will be required to travel and report directly to the Director of the Business, National Sales Manager, and State Manager.About UsGlobal Retail Brands is Australia's largest privately owned and...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    About the RoleWe are seeking a skilled Retail Sales Specialist to join our team at Frontline Retail Melbourne. As a key member of our sales team, you will be responsible for guiding customers through their buying or selling experience with high-value products.Key ResponsibilitiesBuild trust and confidence with customers to help them make informed investment...


  • Melbourne, Victoria, Australia Inchcape Full time

    About the RoleWe are currently seeking a highly skilled Retail Learning Experience Specialist to join our team and play a pivotal role in shaping the skills and knowledge of our retail workforce. This position will design, implement, and oversee training programs that empower our employees to deliver exceptional service, drive sales, and maintain our...


  • South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    At Spotlight Retail Group (SRG), we are seeking a highly skilled Retail Project Delivery Specialist to join our team.About the RoleThis is an exciting opportunity to work with a leading retail brand, delivering exceptional customer experiences across our iconic brands, Spotlight, Anaconda, and Harris Scarfe.You will be responsible for overseeing and managing...


  • Melbourne, Victoria, Australia Product Development Full time

    Company Overview:Metricon Homes, a leading multi-award-winning new home builder, is committed to recruiting outstanding individuals who share our passion for delivering quality, service, and award-winning living solutions for Australian families.Estimated Salary: AU$ 90,000 - AU$120,000 per annumJob Description:We have an exciting opportunity for an...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Vintage Store Management OpportunityAbout the Role:A highly motivated and fashion-conscious individual with a passion for Vintage Glamour is required to lead our Melbourne Central boutique.As the Senior Fashion Retail Manager, you will be responsible for creating an exceptional shopping experience for our customers while showcasing your excellent brand...


  • Melbourne, Victoria, Australia Energy Australia Full time

    About UsAt Energy Australia, we're committed to leading the clean energy transformation for all. As a senior retail regulatory specialist, you'll play a critical role in ensuring our compliance with energy retail rules and regulations.The Manager – Group Customer Compliance is a senior retail regulatory specialist who leads the regulatory advisory function...


  • Melbourne, Victoria, Australia Global Retail Brands Full time

    About Global Retail BrandsAs a leading homewares retailer in Australia, Global Retail Brands operates over 260 stores nationally. Our company prides itself on demonstrating product knowledge and providing practical advice to ensure customer satisfaction.Job Opportunity: Festive Retail Specialists QLDSalary: AU$20 - AU$25 per hour (estimated)We are seeking...


  • Melbourne, Victoria, Australia Retail Prodigy Group Full time

    About UsRetail Prodigy Group is a leading retail franchise partner for NIKE Stores across Australia and New Zealand, as well as the Retail Operations Partner for Samsung Stores in Australia.Job DescriptionWe are seeking a Senior Retail Operations Manager to join our team. This role will be responsible for managing a portfolio of NIKE stores within VIC and...


  • South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    At Spotlight Retail Group (SRG), we're committed to delivering exceptional retail experiences across our iconic brands, Spotlight, Anaconda, and Harris Scarfe.About the RoleWe're seeking a highly skilled Retail Operations Specialist - Implementation to join our team. As a key member of our operations team, you'll play a pivotal role in ensuring the...


  • Melbourne, Victoria, Australia Retail Prodigy Group Full time

    **Retail Prodigy Group: A Dynamic Environment for Financial Excellence**With a strong presence in Australia and New Zealand, Retail Prodigy Group is seeking an experienced Senior Financial Accountant to join our team. This is a fantastic opportunity to work with a company that has set the benchmark in retail operations.The successful candidate will be...


  • North Melbourne, Victoria, Australia Telstra Full time

    Job TitleFrontline Learning SpecialistAbout the RoleWe're seeking a skilled Learning Specialist to join our Channel Operations team. As a key member of this team, you'll be responsible for designing and delivering learning programs to ensure our customer service teams are equipped to provide exceptional experiences.Key Responsibilities•⁠ Consult with...


  • South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time

    Spotlight Retail Group (SRG) is a leading Australian retail company, comprising of renowned brands such as Spotlight, Anaconda, and Mountain Designs. As one of Australia's largest privately-owned family businesses, we offer a range of exciting career opportunities for recent graduates.We are seeking motivated individuals to join our team in various functions...


  • Melbourne, Victoria, Australia Elders Rural Full time

    About the RoleWe are seeking a highly skilled Learning and Development Advisor to join our team at Elders Rural. As a key member of our People and Performance team, you will play a critical role in delivering targeted technical and business training across our network.Your primary responsibility will be to administer our Learning Management System (Workday)...


  • Melbourne, Victoria, Australia Product Development Full time

    About the RoleWe are seeking a highly skilled BIM Senior Revit Technician to join our Product Development team at Metricon Homes, a leading new home builder in Australia.This is a national role, and the successful candidate will be based in one of our Metricon Head Offices, including Gold Coast, Melbourne, Sydney, or Adelaide.Main ResponsibilitiesProvide...


  • Melbourne, Victoria, Australia Inchcape Full time

    About the RoleWe are seeking a highly skilled Senior Training Development Specialist to join our team and play a crucial role in shaping the skills and knowledge of our retail workforce. This role will involve designing, implementing, and overseeing training programs that empower our employees to deliver exceptional customer service, drive sales, and...