Senior Boutique Retail Manager
2 days ago
About the Role:
The Elka Collective is seeking an experienced and passionate Senior Boutique Retail Manager to lead our dynamic team at Queens Plaza. As a key member of the Brand Collective suite of businesses, this role offers a unique opportunity to drive sales growth and customer satisfaction in a contemporary boutique retail environment.
Key Responsibilities:
* Lead by example and deliver exceptional customer service standards, building a customer-led culture within the store team* Oversee store operations, including stock room management, visual merchandising, and loss prevention management* Develop and maintain relationships with VIP customers and partners* Effectively manage wage costs and rostering to ensure business success* Recruit, select, and train team members who embody the Elka Collective values and brand philosophy* Ensure a safe, healthy, and fit-for-work environment, adhering to state and national OH&S legislation* Drive and excel in providing an amazing customer experience through seasonal events and promotions
Requirements:
* Previous store management experience in a boutique environment, with a proven track record in training, coaching, and mentoring team members* A passion for creating memorable service experiences for customers* High attention to detail, time management, and excellent organisational skills* Proven ability to drive and exceed KPIs, efficient stock control, and exceptional visual merchandising* Experience in managing rosters and wage control* Commitment to continuous improvement and learning* Confidence in communicating with stakeholders at all levels* Strong knowledge of the fashion industry and market trends*,
What We Offer:
* Competitive salary: $90,000 - $120,000 per annum (dependent on experience)* New starter wardrobe allowance to encourage you to wear our brand to work* Generous quarterly wardrobe allowance to support your personal style and career development* Training and development opportunities to enhance your skills and expertise* Monthly bonus incentives (based on KPI achievement)* Employee Assistance Program with free access to mental health professionals* Free flu vaccines* Discounts on products across the Brand Collective stable of brands* Opportunity to work with a growing and innovative fashion brand* Collaborative and dynamic work environment with a passionate team*,
About Us:
Elka Collective is a Melbourne-designed brand that creates exquisite garments resonating with those seeking timeless yet contemporary pieces. Our brand philosophy focuses on curating a wardrobe of enduring styles that transcend fleeting trends and seasons. We take pride in creating cherished favourites that seamlessly bridge the gap between classic tailoring and effortless wearability. Explore our collections and follow us on Instagram #J-18808-Ljbffr
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