Fashion Retail Team Lead

2 weeks ago


Marrickville, Australia Sussan Full time

At Sussan, we are committed to uplifting women across Australia through fashion. As our new Store Manager, you will be a seasoned coach and leader, overseeing all aspects of the store and effectively guiding your team. Your role involves managing daily operations, from boosting sales and handling budgets to delivering exceptional customer service.

As a key member of our team, you will thrive in supporting and mentoring your team, nurturing their growth and development. Your passion for people is evident in your ability to engage and motivate, making work not just productive but enjoyable.

Key responsibilities include:

  • Monitoring store performance and identifying opportunities to optimise sales results.
  • Enhancing customer experience with friendly and attentive service, strong product knowledge and up-to-date styling advice.
  • Creating an environment of trust, confidence, and respect in-store whilst also inspiring, coaching, and supporting the growth of the team members.
  • Managing new stock deliveries and curating the store's visual merchandising.
  • Handling all administrative tasks for your store, including payroll, banking, and efficient rostering.

Benefits of working with us include:

  • A comprehensive online learning program followed by in-store training with your Business Manager.
  • Access to Management Development Programs for fantastic career pathways to the broader Sussan Group business.
  • A generous 50% team member discount on Sussan product and the opportunity for monthly and seasonal bonuses.
  • Additional discount across our Sportsgirl and Suzanne Grae brands.
  • Work-life balance with a 3-day weekend on a fortnightly rotating roster and no Sunday shifts.
  • Discounted private health insurance through Medibank Private.
  • A team member referral program.
  • Involvement in Sussan's 18-year partnership with Breast Cancer Network Australia - BCNA.


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