Personal Injury Lawyer Liaison

3 weeks ago


Sydney, New South Wales, Australia AFL Recruitment Full time
New Client Liaison Lawyer-Personal Injury

We are seeking a skilled Personal Injury Lawyer to join our team as a Client Liaison. In this pivotal role, you will be the first point of contact for new clients, providing exceptional client care and ensuring a seamless onboarding experience.

Key Responsibilities:

  • Respond to new client enquiries and provide initial legal advice
  • Assess viability of enquiries and determine next steps
  • Onboard new clients, including execution of costs agreements and referral to relevant solicitors
  • Identify cross-sell opportunities to maximise revenue per client
  • Check in with clients to ensure high satisfaction levels

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for ongoing learning and growth
  • Extra generous performance bonuses
  • Life-friendly working hours and flexible work arrangements
  • A culture that values excellence, integrity, team, diversity, entrepreneurship, and fun

Requirements:

  • Admitted lawyer in NSW with 2+ years post-qualification experience in personal injury law
  • Strong client-service centric skills and excellent communication abilities
  • Proficiency in Microsoft Office and general tech savviness
  • Passion for helping people and empathetic approach
  • Proven ability to exercise good judgement and resolve problems expeditiously


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