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Technical Support Specialist

2 weeks ago


Newcastle, New South Wales, Australia beBeeSupport Full time
Technical Support Specialist

The role involves providing technical support to ensure seamless customer operations and satisfaction.

You will be responsible for the installation, troubleshooting and maintenance of desktop, servers, hardware, software and network systems.

  • Investigate and troubleshoot technical issues in a timely manner
  • Provide technical support to resolve customer issues
  • Collaborate with cross-functional teams to ensure smooth delivery of services
  • Stay up-to-date with new technologies and advancements in the field

Key Skills:

  • Proven experience in technical support environments
  • Experience with desktop support, server support, hardware and software installation and troubleshooting
  • Strong knowledge of operating systems including Windows and Linux
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Us:

We are committed to being a diversity confident recruiter and encourage applications from people from a diverse range of backgrounds.

Aboriginal and Torres Strait Islander people are encouraged to apply.