IT Corporate Services Role

1 week ago

Brisbane, Queensland, Australia beBeeItSupport Full time $55,000 - $82,000

Corporate IT Support Opportunity

- 100% office-based role, with occasional requirements across multiple locations.

Key Responsibilities:

- Identifying and resolving technical hardware and software issues using available resources
- Conducting research to find solutions for users
- Providing guidance on suitable actions to take
- Following standard help desk procedures
- Documenting all interactions with customers and users
- Managing help desk software applications
- Ensuring complete resolution of issues by following up with customers and users
- Reporting to IT Management

Requirements:

- Experience working as a Customer Service Officer or IT support professional
- Newly qualified degree in IT or related field desirable
- Previous experience within the services industry advantageous
- Proficiency in IT software applications highly desirable

Benefits:

- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Exposure to new technologies and innovations

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