IT Manager

Job Title: IT Manager - Systems and Security Expert

Job Summary:

We are seeking an experienced IT Manager to oversee and manage our IT Department at Shangri-La Hotel. The successful candidate will be responsible for installing and maintaining applications software, diagnosing and repairing LAN hardware devices, and performing daily backups of all data.

Key Responsibilities:

• Install and maintain applications software and keep pace with upgrade versions.
• Diagnose and repair LAN hardware devices, maintenance of bridges, gateways, modems and routers and the monitoring of performance with the network cabling.
• Perform complete daily backup of all data for storage on site.
• Responsible for the safety, security and integrity of all hardware, software and data.
• Maintain the strict use of password controls, ensuring that passwords are changed with regularity.
• Responsible for the monitoring of all system software and utilities and advising the Financial Controller of relevant issues arising from same.
• Responsible for the preparation of the Information Systems Department annual budget in line with the strategic plan.
• Maintain the confidentiality and security of information to which he/she is privy and is aware that failure to comply with this requirement is considered a serious breach of hotel policy and may be grounds for summary dismissal.
• Prepare and maintain Disaster Recovery contingency plans for possible emergency downtime situations and in the event of such, engage all necessary support functions as is deemed necessary to minimize disruption of hotel function.
• Prepare and maintain a Strategic plan for the Information Systems Department and systems for the next 5 years.
• Adhere to the hotel procedures relating to security and fire.

About You:

• Minimum of 5-years experience in an Information Technology Manager role.
• A Degree Qualified in Information Systems.
• Excellent communication skills in reading and writing.
• Experience with Hotel computer systems.
• An understanding of workplace practices in Occupational Health and Safety.
• Must be available for after hours paging 24 hours a day, 7 days a week for IS related problems at the hotel.

What's in it for you:

• The opportunity to work at an iconic Cairns luxury hotel.
• Career progression and development opportunities.
• Discounted city car parking.
• Dry cleaning allowance.
• Duty meals provided in fully staffed and maintained staff canteen.
• CBD location on the Cairns waterfront.
• Accommodation discounts with the group.
• Shangri-La Academy for professional development and learning.
• Other Staff discounts, offers and more.

Only candidates with the right to work permanently in Australia will be considered for this position.