Freelance Luxury Brand Experience Specialist

23 hours ago


Gold Coast, Queensland, Australia CXG Full time
About CXG

CXG is a global customer experience agency that helps premium and luxury brands deliver exceptional experiences and drive profitable growth.

With a network of 170+ customer experience experts across 70 countries, we partner with brands to evaluate their experiences and develop programs that support a strong experience and business culture.

Job Opportunity

We are seeking Customer Experience Evaluators (CXEs) based in Gold Coast, Australia who are passionate about sharing their opinions on their experiences in luxury stores.

As a CXE, you will conduct discreet evaluations of your favourite luxury brands in markets such as beauty, fashion, jewellery, watches, or automobiles and provide us with your feedback.

Responsibilities
  • Evaluate luxury brand experiences in-store and provide detailed feedback
  • Develop a good understanding of the fashion, beauty, jewellery, watch, or automobile industry
  • Communicate effectively with people and write clear, concise reports
  • Work independently and manage your time effectively
  • Meet deadlines and deliver high-quality work
Requirements
  • Passionate about customer experience and writing
  • Likes to interact with people
  • Organized & prompt
  • Good understanding of the fashion, beauty, jewellery, watch, or automobile industry
  • Must be good in English (Written & Spoken) and/or local language
What We Offer
  • This is a freelance, project-based position
  • Flexible working hours


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