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Area Manager

2 months ago

Hobart, Tasmania, Australia Mynrma Full time
About the Role

We are seeking a highly skilled and experienced Area Manager to join our team at Hobart Airport and Hobart City locations. As an Area Manager, you will be responsible for managing all staff at your location/s to achieve maximum efficiency, drive utilisation and sales, and support business strategic direction.

Key Responsibilities
  • Conduct daily meetings with the operational team to set daily focus and ensure the location is supported with rentable fleet to drive utilisation targets.
  • Support staff by working on the front desk or any part of the location as required, creating and maintaining a positive working environment that promotes open communication and empowerment.
  • Drive change and company initiatives, ensuring all staff fully understand their role and how their performance is measured.
  • Generate excitement and passion in customer service initiatives through open communication and sharing of best practice, ensuring that employees are adhering to safe work practices and HSE compliance.
  • Ensure all relevant policies and procedures are implemented, making positive steps to understand the nature of the operations on your site and understand the potential hazards and risks associated with the business.
Requirements
  • Experience in the vehicle rental industry, with demonstrated effective usage of interpersonal skills along with communication style to coach staff in selling to provide exceptional service.
  • Desire to work in a competitive, fast-paced environment, with proven ability to exceed customer expectations in terms of the service and quality of product offered.
  • Promotion of a professional, enthusiastic and flexible manner when dealing with customers, staff and the SIXT Australia brand, with demonstrated leadership capabilities and people management skills to motivate your team.
  • Highly developed ability to solve problems, with ability to work effectively during periods of high demand and stress dictated by the position.
  • Experience in negotiation, handling conflict and confrontation, and facilitating resolution, with current Full Driver's Licence and ability to work in Australia.
About Us

At SIXT Australia, we offer a range of benefits to our employees, including a competitive salary package, travel discounts, and complimentary my NRMA membership. We celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience.