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Senior Venue Manager

2 months ago

Perth, Western Australia Varsity Bar Joondalup Pty Full time
Job Description

Varsity Bar Joondalup Pty is seeking a highly skilled and experienced Senior Venue Manager to join our team. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our venue, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Leadership and Team Management: Lead and motivate a high-performing team, providing guidance and support to ensure excellent customer service and sales results.
  • Operations Management: Oversee the smooth operation of the venue, including staff scheduling, inventory management, and cash handling.
  • Financial Management: Manage the venue's finances, including budgeting, forecasting, and reporting.
  • Customer Service: Ensure exceptional customer service, responding to customer complaints and feedback in a professional and timely manner.
  • Marketing and Sales: Develop and implement marketing and sales strategies to drive sales growth and increase customer engagement.
Requirements:
  • Proven experience as a Venue Manager or in a similar role within the hospitality industry.
  • Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong knowledge of beverage trends, mixology, and industry best practices.
  • Proficient in bar operations, including inventory management, POS systems, and financial controls.
  • Diploma/Cert IV in Hospitality Management, Business Management, or similar.
  • Outstanding customer service and communication skills.
  • Ability to work in a fast-paced environment and handle high-pressure situations.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • Generous discounts on food and beverages.
  • A fun and dynamic work environment.