Lead VoIP Systems Engineer

1 month ago


Melbourne, Victoria, Australia Milestone It Full time
VoIP Engineer Job Description

Milestone IT is seeking a skilled VoIP Engineer to join our client's dynamic team. Our client, a reputable organization, is looking to upgrade their existing phone system to Ring Central, and they are seeking an experienced professional to spearhead this transition.

Responsibilities:
  • Collaborate with the IT team and stakeholders to understand the current phone system infrastructure.
  • Plan and execute the migration of the existing phone system to Ring Central.
  • Configure and optimize Ring Central settings to meet the organization's communication requirements.
  • Troubleshoot and resolve any technical issues related to the VoIP system.
  • Provide training and support to end-users during and after the migration process.
  • Work closely with vendors and internal teams to ensure a smooth integration of Ring Central.
Requirements:
  • Proven experience as a VoIP Engineer with a focus on phone system upgrades.
  • In-depth knowledge of Ring Central or similar cloud-based communication platforms.
  • Strong understanding of VoIP protocols, SIP, and IP networking.
  • Experience in configuring and managing PBX systems.
  • Excellent troubleshooting and problem-solving skills.
  • Effective communication and collaboration skills.
  • Relevant certifications (e.g., Ring Central Certified Associate) will be a plus.

Milestone IT is a trusted recruitment agency in Melbourne, dedicated to connecting top talent with leading organizations. We strive to provide a personalized and professional service to both our clients and candidates. We keep you connected to the best businesses and opportunities in the IT marketplace.



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