Duty Manager

1 month ago


Brisbane, Queensland, Australia Accor Full time
Job Title: Duty Manager

Accor is seeking a highly skilled Duty Manager to join our team at The Sebel Brisbane.

Job Summary:

The successful candidate will be responsible for leading and supervising the day-to-day Front Office operations, ensuring a high level of guest service at all times. This includes handling guest concerns, reacting quickly to guarantee memorable moments for our guests, and ensuring team members are informed daily about priorities to personalise service.

Key Responsibilities:
  • Lead and supervise the day-to-day Front Office operations to ensure service standards are followed with friendly and engaging service.
  • Handle guest concerns and react quickly to guarantee memorable moments for our guests.
  • Ensure team members are informed daily about priorities to personalise service.
  • Assist in all areas of the hotel during peak times to deliver exceptional guest experiences.
  • Be responsible for the health and safety of all patrons, guests, and staff members.
  • Liaise daily with the Reservations team to ensure accuracy in room allocation and maximising of yield.
Requirements:
  • Previous experience within a similar role, within the hotel industry.
  • Prior experience with Fidelio or Opera, Micros, Microsoft Word, and Outlook.
  • Valid First Aid Certificate and Responsible Service of Alcohol.
  • Availability to work across varied shifts from early mornings to late evenings, including weekends and Public Holidays.
  • Strong time management, communication, and organisational skills.
What We Offer:
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies and the opportunity to earn qualifications while you work.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.


  • Duty Manager

    1 month ago


    Brisbane, Queensland, Australia BrewDog Full time

    About UsWe're on a mission to make great craft beer accessible to everyone. Our bars are at the heart of that mission, delivering an exceptional beer and customer experience every time. As a Duty Manager, you'll play a key role in supporting our management team and crew to achieve this goal.About the RoleWe're looking for a highly motivated and experienced...

  • Duty Manager

    3 weeks ago


    Brisbane, Queensland, Australia Frontline Recruitment Full time

    About the Role:The Duty Manager plays a vital role in ensuring the smooth day-to-day operations of the venue. This involves overseeing the floor and F&B operations, managing staff supervision, and maintaining exceptional customer service standards. The successful candidate will be able to lead a team through peak service periods, support event execution, and...

  • Duty Manager

    1 month ago


    Brisbane, Queensland, Australia Woolworths Group Full time

    Unlock Your Potential as a Duty ManagerAre you a motivated and inspiring leader looking to develop and train a high-performing team? Do you have a passion for delivering exceptional guest experiences and driving business growth? We're seeking an experienced Duty Manager to join our team at the Dog & Parrot Tavern.Key Responsibilities:Lead and develop a...

  • Duty Manager Position

    3 weeks ago


    Brisbane, Queensland, Australia BrewDog Full time

    About the RoleWe are seeking an experienced Duty Manager to join our team at BrewDog. As a key member of our management team, you will be responsible for assisting with the day-to-day operations of our bar, ensuring that our customers receive exceptional beer and customer service.In this role, you will support our management team in leading shifts, managing...

  • Duty Manager

    1 month ago


    Brisbane, Queensland, Australia NOVOTEL Full time

    Job Title: Duty ManagerWe are seeking an experienced Duty Manager to join our Front Office team at NOVOTEL. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving business results.Key Responsibilities:Manage the Front Office operations, including...

  • Pub Duty Manager

    4 weeks ago


    Brisbane, Queensland, Australia Frontline Hospitality QLD Full time

    About The Company:Frontline Hospitality QLD is a renowned hospitality group offering multiple roles in Regional Queensland. Our company is committed to exceptional customer service and is proud to be a part of the local community.About The Role:The Duty Manager is responsible for the daily operations and management of the team on shift to ensure a seamless...

  • Duty Manager

    1 month ago


    Brisbane, Queensland, Australia Belgravia Leisure Full time

    The RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Belgravia Leisure. As a Duty Manager, you will be responsible for ensuring the safe and enjoyable experience of our patrons in all areas of the facility, including customer services, pools, and the health club.You will be the acting authority of the Centre Manager when...

  • Pub Duty Manager

    1 month ago


    Brisbane, Queensland, Australia Frontline Hospitality QLD Full time

    About The Company:Frontline Hospitality QLD is a renowned hospitality group offering multiple roles in Regional Queensland. Our company is committed to exceptional customer service and is proud to be part of the local community.About The Role:The Duty Manager is responsible for the daily operations and management of the team on shift to ensure a seamless...

  • Duty Manager

    3 weeks ago


    Brisbane, Queensland, Australia Frontline Recruitment Full time

    About the RoleThe Duty Manager plays a critical role in ensuring the smooth, day-to-day operations of the venue. They will oversee the floor and F&B operations, managing everything from staff supervision to customer relations, and ensuring that all service and safety standards are upheld.Key ResponsibilitiesOversight of floor and F&B operationsStaff...


  • Brisbane, Queensland, Australia Belgravia Leisure Full time

    The RoleWe are seeking a highly skilled and enthusiastic Duty Manager to join the team on a casual basis. This role is pivotal in ensuring that all areas within the facility are safe and enjoyable for patrons.The successful candidate will be responsible for managing customer services, pools, and the health club, with a focus on providing excellent customer...

  • Duty Manager

    1 month ago


    Brisbane, Queensland, Australia Frontline Recruitment Full time

    About the RoleThe Duty Manager plays a critical role in ensuring the smooth, day-to-day operations of the venue. They will oversee the floor and F&B operations, managing everything from staff supervision to customer relations, and ensuring that all service and safety standards are upheld.This position requires a strong leader who thrives in high-pressure...

  • Duty Technician

    1 month ago


    Brisbane, Queensland, Australia AccorHotel Full time

    Job Title: Duty TechnicianJob Summary:We are seeking a skilled Duty Technician to join our team. As a key member of our maintenance team, you will be responsible for performing general day-to-day repairs and maintenance throughout the property.Key Responsibilities:General day-to-day repairs and maintenance throughout the propertyResponding to dynamic...

  • Hotel Duty Manager

    3 weeks ago


    Brisbane, Queensland, Australia Echo Entertainment Group Full time

    Hotel Duty Manager Job DescriptionWe seek a skilled Hotel Duty Manager to lead our hotel's daily operations, focusing on exceptional guest experiences and high standards of service.Key Responsibilities:Ensure a high standard of service and attention to detail within the department.Demonstrate strong leadership, excellent communication, and effective...

  • Duty Manager

    1 month ago


    Brisbane, Queensland, Australia Australian Venue Co Full time

    We're seeking a highly motivated Duty Manager to join our team at Dunwoody's Hotel in Cairns. As a key member of our operations team, you'll work closely with the Venue Manager to ensure the smooth and efficient running of our iconic hotel.Your role will be pivotal in maintaining the high standards our guests expect, while also contributing to the welcoming...

  • Duty Manager

    4 weeks ago


    Brisbane, Queensland, Australia Frontline Recruitment Full time

    About the RoleThe Duty Manager plays a critical role in ensuring the smooth, day-to-day operations of the venue. They will oversee the floor and F&B operations, managing everything from staff supervision to customer relations, and ensuring that all service and safety standards are upheld.Key ResponsibilitiesLead a team through peak service periodsSupport...


  • Brisbane, Queensland, Australia YHA Australia Full time

    We are seeking a highly skilled and motivated Duty Manager to join our team at YHA Brisbane, a 380-bed property located in the heart of the city.As a key member of our management team, you will be responsible for managing the daily operations of the property, supervising staff, and providing primary support.The successful candidate will have a minimum of 1...


  • Brisbane, Queensland, Australia Rydges Full time

    About the OpportunityWe are seeking a highly skilled and experienced Duty Manager to join our team at Rydges Mackay Suites. This is an excellent opportunity for a motivated and customer-focused individual to take on a key role in leading our Food, Beverage & Gaming outlets.

  • Duty Manager

    2 weeks ago


    Brisbane, Queensland, Australia Woolworths Group Full time

    Unlock Your Potential as an Assistant ManagerAs a key member of our leadership team, you will play a vital role in driving the success of our venue. We are seeking an experienced Duty Manager to lead our team and contribute to the delivery of exceptional guest experiences.Key Responsibilities:Develop and implement strategies to drive sales growth and enhance...


  • Brisbane, Queensland, Australia Qantas Group Full time

    Job Summary:Qantas Group is seeking a highly skilled Ground Operations Duty Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our ground handling activities at domestic and international airports.Key Responsibilities:Support business partners in achieving ground...

  • Hotel Duty Manager

    4 weeks ago


    Brisbane, Queensland, Australia Echo Entertainment Group Full time

    We are seeking a skilled Hotel Duty Manager to oversee and support the daily operations of our luxurious hotel facility, focusing on providing exceptional guest experiences and maintaining high standards of service.Key responsibilities include:Ensuring a high standard of service and attention to detail within the department.Demonstrating strong leadership,...