Senior Applications Engineer

4 weeks ago

Perth, Western Australia Australian Public Service Commission Full time
Job Title: Senior Applications Engineer

This role sits within the Extreme Weather unit, part of the Application Services Program in the Data and Digital Group.

The unit is responsible for delivering critical 24/7 support and preventative maintenance for a suite of forecasting software systems essential for extreme weather predictions, including thunderstorms, tropical cyclones, and radar data processing.

As a Senior Applications Engineer, you will play a key role in a team that develops, supports, upgrades, and manages these extreme weather applications.

Key Responsibilities:
  1. Design, develop, test, document, maintain, and deploy weather applications, data processing and archiving systems, as well as meteorological observation data retrieval and reporting tools.
  2. Collaborate with key stakeholders to foster cooperation, lead technical teams, and drive effective solutions for complex technical challenges.
  3. Contribute to various projects from initiation through to in-flight and operational transition stages, ensuring system-wide integration of new and existing applications.
  4. Plan, prioritise, and manage work backlogs and issue management systems such as Jira, Git Lab, or Cherwell, ensuring adherence to support SLAs and agreed timelines.
  5. Drive continuous improvement initiatives for systems, standards, and processes, ensuring adherence to best practices.
  6. Promote and instil ITIL Service Management principles, ensuring compliance with Technology Policies and Procedures, including Incident, Problem, and Change Management.
  7. Act as a key escalation point for technical issues within the application domain, liaising with the IT Command Centre, resolver groups, Bureau software partners, project managers, and application owners to ensure prompt issue resolution.
  8. Manage end-to-end production outages and escalations, involving appropriate stakeholders to drive resolution, communicating with impacted business units, gathering data on system and business impacts, and reporting to leadership teams.
  9. Be available for after-hours roster restrictions as required.
  10. Adhere to the Bureau's Social Justice Strategy, APS Values, and Code of Conduct, and ensure compliance with Bureau work health and safety policies, taking reasonable care for your own and others' safety in the workplace.
Requirements:

A degree or diploma of an Australian educational institution, or a comparable overseas qualification, which is appropriate to the duties; OR other comparable qualifications, which are appropriate to the duties.

Recruit Ability applies to this vacancy.

Under the Recruit Ability scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job.

For more information visit: Getting to know the Bureau of Meteorology

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