Service Delivery Manager Professional

6 days ago


Sydney, New South Wales, Australia beBeeCustomerCentric Full time $90,000 - $120,000
Job Description:

As a Service Delivery Manager, you will be responsible for ensuring the effective and efficient management of all aspects of service delivery. This includes leading teams across multiple sites to deliver customer-centric solutions, providing outstanding service and advice in accordance with established requirements, and developing and maintaining a comprehensive understanding of client needs and market drivers.

Key Responsibilities:

  • Lead cross-functional teams to achieve business objectives and deliver high-quality results.
  • Develop and implement operational systems, processes, and policies to support business growth and minimize financial impact.
  • Maintain a deep understanding of client needs and market trends to inform strategic decisions.
  • Foster strong relationships with clients to ensure exceptional service delivery and maximize customer satisfaction.

Requirements:

  • Minimum 3-5 years' experience in service delivery or a related field.
  • Prior experience in managing multiple sites in a highly regulated environment is an asset.
  • Strong leadership and communication skills are essential for success in this role.
  • Able to work independently and as part of a team to achieve business objectives.

Benefits:

This role offers a competitive remuneration package and opportunities for professional development and growth.



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